ARTIFICIAL INTELLIGENCE:FUELING THE NEXT WAVE OF THE DIGITAL ERA

September 26, 2019

Artificial intelligence (AI) is proving to be one of the most disruptive forces in technology in decades. Much like the introduction of electricity in the early 20th century and the more recent advent of the internet and mobile technologies, AI offers broad technological capabilities that can be applied to all industries, profoundly transforming the world around us. AIenabled technologies are already shifting how we communicate, how we work and play, and how we shop and care for our health. For businesses, AI has become an absolute imperative for creating and maintaining a competitive edge.

Spotlight

Forsythe Technology

Founded in 1971, Forsythe is one of the largest independent IT integrators in North America, serving approximately 1,000 U.S. and Canada-based companies. Clients come to Forsythe for help optimizing cost, managing risk, improving performance and enabling innovation within their IT and data center operations to deliver greater value to their business. Forsythe's experience crosses all facets of the data center. Forsythe provides independent professional services and financial solutions, as well as IT products from all the leading IT infrastructure manufacturers and vendors, and related services.

OTHER WHITEPAPERS
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AI-driven Personalizationin Digital MediaPolitical and Societal Implications

whitePaper | December 6, 2019

Machine learning (ML)-driven personalization is fast expanding from social media to the wider information space, encompassing legacy media, multinational conglomerates and digital-native publishers: however, this is happening within a regulatory and oversight vacuum that needs to be addressed as a matter of urgency. Mass-scale adoption of personalization in communication has serious implications for human rights, societal resilience and political security. Data protection, privacy and wrongful discrimination, as well as freedom of opinion and of expression, are some of the areas impacted by this technological transformation.

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Machine Learning on Arm Cortex-M Microcontrollers

whitePaper | January 20, 2022

Machine learning (ML) algorithms are moving to the IoT edge due to various considerations such as latency, power consumption, cost, network bandwidth, reliability, privacy and security. Hence, there is an increasing interest in developing neural network (NN) solutions to deploy them on low-power edge devices such as the Arm Cortex-M microcontroller systems. To enable that, we present CMSIS-NN, an open-source library of optimized software kernels that maximize the NN performance on Cortex-M cores with minimal memory footprint overhead. We further present methods for NN architecture exploration, using image classification on CIFAR-10 dataset as an example, to develop models that fit on such constrained devices.

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Solving customer contact centre challenges with Conversational AI

whitePaper | December 22, 2022

Contact centres are often viewed as cost drivers rather than business drivers. This is understandable, when you consider that differentiation efforts in this space have often struggled to be sustainable from a cost or staffing perspective. Figuring out the formula of investment to increased income is helped when you have an experienced guide to shorten your journey. Read on to get the benefit of our two companies’ experience, multiplied by hundreds of clients.

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Take the Intelligent Route to Information that Matters

whitePaper | October 11, 2021

AI forms the bedrock to help organizations unlock business value from the deluge of unstructured information. Improving operational efficiency by extracting structured data from unstructured documents enables organizations with faster and contextrich decision-making to adapt and thrive in the new normal.

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Leveraging a comprehensive reference architecturefor AI that significantly reduces time-to-insight

whitePaper | September 29, 2021

Penguin Computing’s Analytics Practice acts as a single point of reference for hardware, software, architectural design, and much more, enabling organizations to focus their energy on their AI projects. Access this white paper to learn more about this secure, end-to-end solution designed to alleviate AI infrastructure woes.

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HFS Enterprise AI Services Top 10

whitePaper | January 12, 2020

“The services market for artificial intelligence technologies is rapidly maturing on the back of several years of learning and a realization—delivering AI is unlike delivering any other technology thus far. Delivering on the promise of AI calls for far more collaboration between service providers, tech vendors, and enterprise clients.” The biggest differentiator in enterprise AI services, as described by most of the customer leaders, is the quality of people—not just the quantity available for a specific skill. Domain understanding and data engineering capabilities are top priorities. A culture of innovation, experimentation, collaboration, and co creation with customers is the key winning formula here.”

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Spotlight

Forsythe Technology

Founded in 1971, Forsythe is one of the largest independent IT integrators in North America, serving approximately 1,000 U.S. and Canada-based companies. Clients come to Forsythe for help optimizing cost, managing risk, improving performance and enabling innovation within their IT and data center operations to deliver greater value to their business. Forsythe's experience crosses all facets of the data center. Forsythe provides independent professional services and financial solutions, as well as IT products from all the leading IT infrastructure manufacturers and vendors, and related services.

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