Getting Visibility into IT Operations with Effective Discovery and Service Mapping

July 23, 2020

IT Operations Management (ITOM) is more important than ever in today’s fast-changing world. It helps IT to ensure availability, maintenance and deployment of hardware, software, services and processes. By providing IT with a single platform for operations management, ITOM is the enabler of speed, agility, complete visibility and rapid problem detection. This maximizes business return from IT investment by cost-effectively achieving optimum IT performance.

Spotlight

ZEPCOM

ZEPCOM is a technology and e-business consulting firm providing cost savings, operational efficiency and improved bottom lines through the consolidation of technology and business insight. Combining unparalleled experience, consistent high quality service and continuous improvement we help our clients to control operating costs and create a more dynamic competitive position in the global market.

OTHER WHITEPAPERS
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Cloud SOS: Treating a case of cloud failure

whitePaper | August 5, 2020

Your cloud-enabled future loomed bright. Major budgets were allocated. Agonising hours were spent herding stakeholders. You’re now using cloud, but your teams and the wider business aren’t reaping the expected benefits. Even with the best intentions, tech leaders are struggling to fill those skills gaps, particularly when it comes to cloud implementation, migration and net new deployments. As a result, the business is held back – from capitalising on the cloud’s potential to deliver value internally (boosting efficiency and agility) and externally (delivering products and services that boost revenue).

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The Modern CSP is a Technology Company — and Intelligent Automation is a Differentiator

whitePaper | September 28, 2022

Communications service providers (CSPs) worldwide have been using robotic process automation (RPA) for many years to automate repetitive, low­value tasks. RPA frees up employees to focus on what they do best: helping customers and being innovative. Fast forward to today and operators are building on RPA with artificial intelligence (AI) to deliver intelligent automation (IA), which has become a strategic tool to help them reimagine their businesses.

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Four Proven Steps to Integrating Threat Intelligence for Higher-Fidelity Detection and Response

whitePaper | July 20, 2020

Accurate, trustworthy threat intelligence is a boon if you have it – but too much of it becomes a management headache. Analyst group 451 Research, surveying security leaders for its report Tackling the Visibility Gap in Information Security, found that 49% of enterprises using SIEM, EDR, and other security tools were overwhelmed by the day-to-day operation of managing and ingesting threat feeds into their growing technology stack.1

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Decoding the 7 traits of companies achieving success with AI

whitePaper | January 18, 2020

As organizations adopt digital transformation strategies to prepare for the future, a core idea for how to accelerate that transformation is the adoption of AI. While most organizations fundamentally believe in the promise of AI, they are still only just beginning to use it. Only 1 in 5.5 organizations are deeply committed to AI, while more than half are experimenting or beginning to see it around their organization.

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Enabling Agility and Flexibility in Modern Application Development with MongoDB on Google Cloud

whitePaper | August 30, 2022

Traditional database management systems have become more essential than ever, as data volume, velocity, and variety all increase at breakneck speed. But the harsh truth is that legacy database management systems were never designed for a digital-first business climate shaped by such factors as cloud computing, pervasive mobility, microservices, new data sources, and cloud-native application development.

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Scaling AI inManufacturing Operations:A Practitioners’ Perspective

whitePaper | January 8, 2020

AI in manufacturing is a game-changer. It has the potential to transform performance across the breadth and depth of manufacturing operations. However, the massive potential of this new Industrial 4.0 era will only be realized if manufacturers really focus their efforts on where AI can add most value and then drive the solutions to scale.

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Spotlight

ZEPCOM

ZEPCOM is a technology and e-business consulting firm providing cost savings, operational efficiency and improved bottom lines through the consolidation of technology and business insight. Combining unparalleled experience, consistent high quality service and continuous improvement we help our clients to control operating costs and create a more dynamic competitive position in the global market.

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