Cloud SOS: Treating a case of cloud failure

whitePaper | March 30, 2022

This paper presents data from a large-scale study on how code quality impacts software companies in terms of time-to-market and product experience. We conclude with an analysis of the impact and specific recommendations towards successful software development.

whitePaper | August 26, 2022

Evolving data centers into intelligent hubs for digitized business processes poses numerous challenges for IT managers. Many organizations are already adopting hybrid IT concepts to make their data center operations more flexible. However, they also have to keep an eye on new requirements such as IoT, AI, blockchain, container technology as well as data security, legal regulations and climate change. How can all this be seamlessly integrated and managed? And, what will matter next for the data center of the future?

whitePaper | April 16, 2020

Front Line Consulting (FLC) is a government consulting firm—and majority veteran-ownedand-operated Project Manager-as-Agent. Presently, FLC is managing a group of 60 publicly-funded projects for Travis County, home of the unequalled Austin, Texas. Front Line’s responsibilities include meeting a tight “substantial completion” deadline defined in public forum, coming in on (taxpayer-funded) budget, and keeping elected officials apprised of financials and material progress in projects within their respective jurisdictions.

whitePaper | September 28, 2022

Communications service providers (CSPs) worldwide have been using robotic process automation (RPA) for many years to automate repetitive, low­value tasks. RPA frees up employees to focus on what they do best: helping customers and being innovative. Fast forward to today and operators are building on RPA with artificial intelligence (AI) to deliver intelligent automation (IA), which has become a strategic tool to help them reimagine their businesses.

whitePaper | March 30, 2022

The Stanford Institute for Human-Centered Artificial Intelligence (HAI) offers the following submission for consideration in response to the Request for Information(RFI) by the White House Office of Science and Technology to the Update of the National Artificial Intelligence Research and Development Strategic Plan.

whitePaper | June 3, 2022

A key ingredient of eBusiness is the ability to offer customers the very best user experience, irrespective of whether they use a web browser, a mobile browser or a mobile app. In this guide, we explore the challenges organisations face in managing the numerous ways customers can transact with businesses