Reduce Agent & Case Review Time by 90% Using AI

Reduce Agent & Case Review Time by 90% Using AI
It’s been said that in support, a good employee experience equals a good customer experience. But how can you be sure your support professionals are performing at the top of their game, every time?

Traditional quality monitoring methods are highly manual and arduous, and only allow managers to review a small sample of cases. Plus, by the time evaluations are performed, the context and ability to really learn is diminished.
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OTHER ON-DEMAND WEBINARS

New Ways Conversational AI and Automation Help You Hire Faster

Attracting talent and getting candidates through the pipeline doesn't have to be so labor intensive! Learn how technology can step in to remove the burdens from your process. Join Rally and PandoLogic for a Webinar On Demand to learn how you can use automation and conversational AI to attract, convert and hire quality candidates faster.
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The Next Step in Democratizing Machine Learning

Learn how you can bridge data science initiatives and subject matter experts (SMEs) with Seeq's expanding ML features. In this webinar, we will demonstrate how Seeq enables you to:
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Is open source software a security risk?

Cumulus Networks

Networks are changing. With the growth of cloud, containers, IoT and other burgeoning technologies, networks need to be agile, scalable and secure. In the world of a network engineer, the main goal is to facilitate the transfer of data from one place to another. If it interferes with the flow of packets and frames, it's not your friend. So, when considering security it can seem like a hindrance to network operations and speed.
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Vertex AI - The MLOps Platform for Experts and No-Code Practitioners

MLOps is a new buzz word around Machine Learning and automation. But what is it and why do Data Scientists and AI projects need MLOps? What is automation, and what are the tools to use? See how Google Cloud simplifies ML at scale with Vertex AI.
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