Gartner
CIOs have awoken to the importance of artificial intelligence (AI). Every CIO needs to be aware that AI has transitioned from a speculative technology to an operational one. This complimentary Gartner webinar will provide key industry use cases on how companies are using and succeeding with AI technologies. We review emerging AI tech providers and share a framework for deploying an effective AI strategy.
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RAML tools for Visual Studio allow .NET developers to stay in their native environment while leveraging the power of Mule. View this demo to learn how to build, publish and consume APIs using Visual Studio and Anypoint Platform.
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The influx of applications and data has made creating connected experiences extremely challenging. An Integration Platform-as-a-Service (iPaaS) solution can help your company overcome these challenges and deliver on integration projects faster. See firsthand through demos why Anypoint Platform is a market-leading iPaaS solution and what key features to look for when choosing an iPaaS.
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No more round robins. No more assigning cases based only on agent “capacity”. With SupportLogic, agents are matched with cases based on multiple factors including availability and the agent’s demonstrated skillset.
In this webinar replay, you’ll see how SupportLogic’s technology helps get the right cases to the right agents with minimal effort from managers. That results in dramatic reductions in case resolution time and dramatic increases in customer satisfaction.
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