The AI Behind Vectra AI

whitePaper | May 25, 2022

In the past few years, artificial intelligence (AI) has proved to be much more than just a buzzword, successfully redefining the way that businesses work. From finance to healthcare, various industries have shown tangible outcomes from using AI as a part of their solutions, reiterating the immense possibilities this technology can provide for the world.

whitePaper | October 6, 2022

It is not unusual to see software development trends change year after year. The pandemic has only accelerated the whole process, and it seems that the trends are changing even faster. What was once considered as acceptable practice in software development might no longer be the case in the foreseeable future. This is why startup founders and big corporation managers should be aware and well-informed of where all the software industry trends are heading to and how to strategize in the best possible app to develop and place an app.

whitePaper | March 30, 2022

This paper presents data from a large-scale study on how code quality impacts software companies in terms of time-to-market and product experience. We conclude with an analysis of the impact and specific recommendations towards successful software development.

whitePaper | August 6, 2020

The purpose of any data acquisition system is to gather useful measurement data for characterization, monitoring, or control. The specific parameters of your application will dictate the resolution, accuracy, channel count, and speed requirements of a data acquisition system. A wide assortment of data acquisition components and solutions is available on the market, including low-cost USB modules, benchtop data loggers, and large channel systems. Before you start your search for a data acquisition solution, carefully analyze your application requirements to understand how much capability and performance you need to purchase.

whitePaper | July 15, 2022

Today, the use cases for AI (artificial intelligence) and machine learning are developing at a remarkable pace. We are beginning to see cases where AI is contributing to society through its implementation in systems and services that are in production and consumer-facing. These include the automation of nuanced decisions that until now could only be made by humans, thereby increasing the profitability of corporations, and increasing customer satisfaction through the personalization of services making them tailored for each user. In addition, important discussions have begun on the adverse effects such AI systems have on humans and the resulting ethical issues they can create.

whitePaper | July 28, 2020

The penetration of cloud-based contact center solutions into the contact center market has been growing dramatically as enterprises continue to acquire new customer engagement solutions or replace their existing premises-based contact centers. Cloud solutions are growing in popularity and gaining an increasingly significant share of the market as their feature sets and flexibility begin to match or surpass those of legacy premises-based systems. Cloud contact center vendors are spending R&D dollars to further develop their solution capabilities internally while also making strategic acquisitions in the customer engagement market space to enhance and broaden their offerings.