Embedding Generative AI and Advanced Search into your apps with MongoDB Atlas

whitePaper | December 15, 2019

Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested in an increasing number of fields, including data-centric environments. Image or text analysis, speech recognition, chatbot interactions, custom machine learning models… all these are elements that could enable the AI journey of a public safety and security organisation. This document dives into different aspects of integrating AI & ML in Public Safety activities, at different levels and in different domains of activity. It presents ethical and regulatory considerations, real examples from Public Safety Answering Points (PSAPs) and Emergency Response Organisations (EROs), and also initiatives that can benefit the public sector greatly, with a series of recommendations at the end.

whitePaper | October 3, 2022

Contact center associates deal with complex incall tasks, across multiple systems. High staff turnover is common, and training up new staff can take weeks or even months. These challenges can quickly begin to affect engagement, performance and KPIs. With a cohesive digital strategy, your Digital Workforce has instant access to all customer information from one system, meeting the customer’s expectation of immediacy.

whitePaper | December 15, 2019

The debate between experts over how automation will affect the future of work has been one of the most active cottage industries in labor economics in recent years. Numerous scholars forecast major disruptions of human work; others minimize those impacts. And yet, the field has nevertheless managed to generate a number of shared insights, with none more consistent than the finding that least welloff will suffer automation’s greatest shocks on the labor market.

whitePaper | February 23, 2023

In December 2022, Rackspace Technology® polled 1,420 IT professionals throughout the world and across multiple industry verticals. Survey respondents worked in financial services, manufacturing, retail, hospitality, government and healthcare in the Americas, Europe, Asia and the Middle East.

whitePaper | June 14, 2023

Generative artificial intelligence (AI) has the potential to transform industries and society by boosting innovation and empowering individuals across diverse fields, from arts to scientific research. To ensure a positive future, it is crucial to prioritize responsible design and release practices from the beginning. As generative AI continues to advance at an unprecedented pace, the need for collaboration among stakeholders to ensure that AI serves as a force for good has become increasingly urgent.

whitePaper | June 16, 2022

As companies continue their digital transformation journey, it’s clear that automation and artificial intelligence (AI) are now a competitive imperative. Companies can no longer ignore the gains intelligent automation solutions deliver. Such solutions free up employees from repetitive tasks, making them available for more valuable work. Automation and AI tools also enable companies to harness the value of their own data for competitive advantage while automating its processing.