PandaDoc

edify | July 27, 2020

Today, Edify Labs (edify.cx), the software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced that Cloud Concepts, Corp., a full service, boutique Master Agency dedicated to the customer experience, has joined the Edify Channel Partner Program as a master agent. Cloud Concepts was founded to help businesses navigate and identify the right cloud-based technology for their needs. “Leading Cloud Concepts with over 30 years of ...

Omron | July 06, 2020

The company says the artificial intelligence-based technology “captures defects with human-like sensitivity”. It claims the system reproduces human sensibility and the techniques of skilled inspectors, reliably detects defects that were once difficult to capture, automating human vision-based visual inspection. Skilled inspectors are hard to come by these days, and labor costs have risen sharply, says Omron. Manufacturers are now facing intense pressure to automate processes that rel...

General AI, Software

Prnewswire | April 28, 2023

Yellow.ai, a global leader in Conversational AI, today announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. The company also revealed a new logo as part of a rebranding strategy that reflects its vision of delivering human-like conversational experiences to accelerate enterprise growth. With a 4X growth rate in North A...

AI Tech,Software,Future Tech

LivePerson | December 14, 2022

LivePerson, a global leader in customer engagement solutions, today announced enhancements to its Conversational AI that will help brands hold even better conversations with their customers on a massive scale. Four new AI-powered capabilities include AI Search, On-Demand Recommendations, "Small Talk" NLU, and Repeat Intent Rate measurement. Powered by nearly one billion conversational interactions per month on the company's Conversational Cloud, LivePerson's Curi...