ZCS Enterprises

March 6, 2019

At the initial meeting, it was discovered the customer had a 60 MB dedicated, fixed wireless circuit without redundant office internet. They were using a hosted PBX delivered on its own two T1s with about 40 users and a hosted contact center solution from another carrier with about 25 users. Their bandwidth contract had just expired, but both their voice contracts had a little over a year left.

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COMPAREX

As a global IT company with thirty years of experience, COMPAREX is one of the world’s leading IT service providers and no. 1 software license management company in the EMEA markets. COMPAREX develops innovative services that support management and leverage software products, leading to an overall improvement of workforce productivity.

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IMPROVE YOUR CX RIGHT NOW 5 Things To Do Today

whitePaper | August 11, 2020

Today, customer experience (CX) is about so much more than straight-up service, polite cashiers, hold times, or the number of business days it takes for a product to arrive in the mail. CX involves feelings, emotions, and encompasses your customers’ entire journey - from the moment they step foot in a store or visit a website until the moment they purchase from you again, tweet a positive shout out, or, on the flip side, reach out with an issue.

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STATE OFENTERPRISE AIIN INDIA2019

whitePaper | November 1, 2019

It's futile to deny it, but Artificial Intelligence (AI) is no longer the buzzword of tomorrow, it's a striking reality of today, and the enterprise landscape of AI has never looked more promising than it does today! Indian Enterprise Market for AI to be estimated to be $100 million, growing at 200-250% CAGR. Futuristic growth of this sort clearly underscores the potential in the big revolution that business leaders should prepare for!

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How MongoDB Provides Strategic Advantage in Financial Services

whitePaper | August 9, 2020

Even before the COVID-19 pandemic, the pace of change in the financial services industry was exhausting. The challenges just kept coming: from the 2008 financial crisis to a raft of fintech newcomers and established brands pivoting into the industry, a panoply of regulations and the looming threat of a recession — to name a few.

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WHAT’S UNDER YOUR NETWORK’S HOOD

whitePaper | August 11, 2020

Authentication technologies are front-burner tools to protect your network from COVID-19 pandemic email vulnerabilities. With attackers focusing on your users, common sense and technology go a long way. Scott Mace reports.Without letup the cyberattacks keep coming but they are not necessarily aimed at your network’s protocols or software vulnerabilities — at least, not at first. Instead, they maneuver themselves into part of your corporation’s most vulnerable infrastructure and manipulate your employees to fall for some email message that is not what it appears to be.

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Optimize Microsoft SQL Server Workloads with NetApp Solutions

whitePaper | July 31, 2020

IT organizations face constant change. There’s the overarching transition to cloud, which raises questions about what workloads to move when. And there are application-level transitions imposed by vendors when they end support for older versions of software, forcing companies to upgrade. Microsoft SQL Server is swept up in both of these transitions. Organizations rely on SQL Server for everything from ERP to analytics, and thousands of them are running the 2008 or older versions that are now end of support.

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Four Proven Steps to Integrating Threat Intelligence for Higher-Fidelity Detection and Response

whitePaper | July 20, 2020

Accurate, trustworthy threat intelligence is a boon if you have it – but too much of it becomes a management headache. Analyst group 451 Research, surveying security leaders for its report Tackling the Visibility Gap in Information Security, found that 49% of enterprises using SIEM, EDR, and other security tools were overwhelmed by the day-to-day operation of managing and ingesting threat feeds into their growing technology stack.1

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Spotlight

COMPAREX

As a global IT company with thirty years of experience, COMPAREX is one of the world’s leading IT service providers and no. 1 software license management company in the EMEA markets. COMPAREX develops innovative services that support management and leverage software products, leading to an overall improvement of workforce productivity.

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