Using Cloud-Driven Technology to Help Establish a New Normal

whitePaper | June 2, 2022

Licensing programs are channels where you can buy Power Apps, Power Automate and Power Virtual Agents. You can license Power Apps, Power Automate and Microsoft Power Virtual Agents through Microsoft Volume Licensing (VL), Cloud Solution Provider program (CSP), and/or Web Direct (MOSP) programs. In Volume Licensing, Power Apps and Power Automate are available through:

whitePaper | April 16, 2020

In construction, we are often designing and constructing made-to-order assets, so there is immediately less certainty. We may be dealing with multiple projects for different people, with different schedules, and run by different project managers. Each will be in a different location, with different site footprints, different ground conditions, different access routes, etc. And, partly influenced by their locations, we are often dealing with different suppliers we might select local designers, subcontractors, plant, materials, and product suppliers based on their proximity to the site.

whitePaper | December 22, 2022

Contact centres are often viewed as cost drivers rather than business drivers. This is understandable, when you consider that differentiation efforts in this space have often struggled to be sustainable from a cost or staffing perspective. Figuring out the formula of investment to increased income is helped when you have an experienced guide to shorten your journey. Read on to get the benefit of our two companies’ experience, multiplied by hundreds of clients.

whitePaper | August 26, 2022

Evolving data centers into intelligent hubs for digitized business processes poses numerous challenges for IT managers. Many organizations are already adopting hybrid IT concepts to make their data center operations more flexible. However, they also have to keep an eye on new requirements such as IoT, AI, blockchain, container technology as well as data security, legal regulations and climate change. How can all this be seamlessly integrated and managed? And, what will matter next for the data center of the future?

whitePaper | January 15, 2022

An API is a set of routines, protocols and tools for building software applications. They are typically used to expose data or services that can be consumed by other applications. Depending on their purpose, APIs can be used internally, with partners or made available to the general public. This may not sound like something the average consumer cares about, but behind every mobile app and every modern online experience there is at least one API.

whitePaper | December 15, 2019

Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested in an increasing number of fields, including data-centric environments. Image or text analysis, speech recognition, chatbot interactions, custom machine learning models… all these are elements that could enable the AI journey of a public safety and security organisation. This document dives into different aspects of integrating AI & ML in Public Safety activities, at different levels and in different domains of activity. It presents ethical and regulatory considerations, real examples from Public Safety Answering Points (PSAPs) and Emergency Response Organisations (EROs), and also initiatives that can benefit the public sector greatly, with a series of recommendations at the end.