Toward AI Security

February 26, 2019

Artificial intelligence (AI) may be the most important global issue of the 21st century, and the way that we navigate the security implications of AI could dramatically shape the kind of futures we experience.

Spotlight

Avaamo

Avaamo is an omnichannel conversational AI platform that allows global enterprises to automate and deliver self-service experiences to customers, employees, and partners. Their patented artificial intelligence technology across a broad area of neural networks, speech synthesis, and deep learning, drives call center automation and supports self-service experiences in HR, IT service desk, and customer service. Avaamo facilitates more than 2 billion self-service interactions annually in over 30 languages and integrates with 150 of the most common business applications used in the enterprise today. Visit www.avaamo.ai to discover how Avaamo is helping build the next-generation conversational enterprise.

OTHER WHITEPAPERS
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A Beginners Guide to Conversational AI

whitePaper | September 22, 2021

The value of conversational AI is clear—meaning it’s time to take the next step and begin setting specific goals if you want to see real returns on your investment. Access this beginner’s guide to conversational AI to learn important industry terms and explore the questions you need to be asking as you explore different solutions.

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5 Brass tacks to achieve compliance with AI and ML

whitePaper | March 1, 2020

The lucrative business of banks selling their customers “financial advice” coupled with financial products has been in the spotlight recently with the events that have shaken up the banking and financial services world. The most notable ones are the investigations of the Royal Commissions into the misconduct of the banking and superannuation industry1 , the misconduct charges of £264 billion fined by EU on the top 20 banks2 , the Wells Fargo fake accounts scandal3 and the nearly 1000 cases of fraud reported to FINRA resulting in a fine of $61 Million in 20184 .

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Making an impact with Cloud Data Management

whitePaper | August 14, 2020

As consumers and customers, we are accustomed to easy, intuitive and superfast transactions driven by data. Therefore, businesses have the various challenges of managing and mining the data they produce and use, but also ensuring that their digital experience is 100% reliable for their customers — so the chain of trust is never broken.

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Using Cloud-Driven Technology to Help Establish a New Normal

whitePaper | July 31, 2020

The current COVID pandemic has paralyzed large parts of our industry with significant movement limitations, occupancy restrictions, and in some cases complete shutdowns. Now, as the initial threat seems to be subsiding, governments and businesses must determine what is required to get back to some sense of normalcy. The biggest hurdles will be regulatory and/or safety-driven. Although the timelines and requirements for the easing of restrictions vary greatly, there are two common threads: limiting occupancy levels and contact tracing individuals who have tested positive for the virus.

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Front Line Consulting

whitePaper | April 16, 2020

Front Line Consulting (FLC) is a government consulting firm—and majority veteran-ownedand-operated Project Manager-as-Agent. Presently, FLC is managing a group of 60 publicly-funded projects for Travis County, home of the unequalled Austin, Texas. Front Line’s responsibilities include meeting a tight “substantial completion” deadline defined in public forum, coming in on (taxpayer-funded) budget, and keeping elected officials apprised of financials and material progress in projects within their respective jurisdictions.

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FLI Position Paper on AI Liability

whitePaper | November 28, 2022

The Future of Life Institute (FLI) welcomes the opportunity to provide feedback to the European Commission on its proposal for an artificial intelligence (AI) Liability Directive1 . Liability is an important instrument for safeguarding the interests of society. It can play a role in catalysing innovation by encouraging organisations to develop risk-mitigating technologies that reduce the likelihood of harm in products and services. At the same time, it prioritises the rights of individuals and can lead to increased trust and uptake in new technologies.

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Spotlight

Avaamo

Avaamo is an omnichannel conversational AI platform that allows global enterprises to automate and deliver self-service experiences to customers, employees, and partners. Their patented artificial intelligence technology across a broad area of neural networks, speech synthesis, and deep learning, drives call center automation and supports self-service experiences in HR, IT service desk, and customer service. Avaamo facilitates more than 2 billion self-service interactions annually in over 30 languages and integrates with 150 of the most common business applications used in the enterprise today. Visit www.avaamo.ai to discover how Avaamo is helping build the next-generation conversational enterprise.

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