The challengesof implementing AI

October 1, 2019

The information age is well and truly upon us. There’s no longer a question of whether your company will be a fected by the rise of AI - but rather it’s a question of when. With global spending on AI and other cognitive technologies tipped to increase to US$52.2 billion per year by 2021, there’s not really any doubt that you’re going to need to understand the what, how and why of AI technology implementation - and sooner rather than later.

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Edify

Edify is a cloud-based company that offers both a prepackaged products for customer support and office communications and rest APIs for development. We also embed machine learning and natural language processing for continuous analysis and insights. Our platform integrates Salesforce and Zendesk and supports bringing your own telecommunication.

OTHER WHITEPAPERS
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Certifying Fairness of AI-Applications An Impossible Task?

whitePaper | January 28, 2022

Since more and more decisions that used to be made by humans are nowadays made either with the help of Artificial Intelligence (AI) or by AI alone, it is essential that the AI algorithms are “fair.” In this whitepaper, we discuss issues surrounding the fairness of AI applications, with a special focus on how it can be assessed independently and subsequently certified. We explain why an AI application cannot be classified – and subsequently certified – as “fair” or “unfair” in a general sense and propose an approach that makes it possible to classify it as “fair” or “unfair” under the (application)-specific definition of fairness.

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The Business Value of the New Relic Observability Platform

whitePaper | May 25, 2022

The New Relic cloud-based observability platform visualizes, analyzes, identifies, and troubleshoots the entire technology stack, including software, applications, infrastructure, networks, mobile, browser, Kubernetes, and more. New Relic helps developer, DevOps, operations, and site reliability engineering (SRE) teams improve the quality of their software planning, build, and delivery along with the performance and reliability of their systems and applications. The platform is designed to provide a powerful set of observability, monitoring, problem identification, analytics, and resolution capabilities for multiple teams to gain a comprehensive, real-time, full-stack view of service performance. Its single view of all telemetry data enables teams to identify the root cause of problems quickly, drill into errors (debug) using advanced analytic models, and resolve problems using intelligence dashboards.

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THE INTELLIGENT ENTERPRISE FOR CARGO COMPANIES

whitePaper | November 15, 2019

The demands of running global supply chains can be unrelenting – perfection of operations, innovation in support of lastmile delivery, and assurances of sustainability in the pursuit of delivering the “perfect order” as promised. Now, transportation companies face the additional challenge of sharpening their core competencies while increasing the pace of innovation, adapting emerging technologies, and sharing data with their customers to improve transparency and efficiency. Long characterized by capital-intensive assets, forward-looking cargo companies are turning their attention to the data that comes from their own assets and infrastructure as well as from their customers. It is a complex transition, one that requires knowledge-based labor, automation, and predictive planning to turn transportation companies into digital platforms.

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Understanding the Dynamics of artificial intelligence in Intellectual Property.

whitePaper | November 30, 2019

The report on “Understanding the Dynamics of Artificial Intelligence in Intellectual Property” prepared by the Tata Consultancy Services in close association with the Confederation of Indian Industry (CII) captures global developments, practices of various intellectual property offices of the world, technology landscape and research outlook. This publication on IPR would provide useful information to educational & research institutions and industries doing research in this area and fill up gaps for moving forward. CII firmly believes that IPR should be at the centre stage in competing in the world of artificial intelligence in a meaningful manner. The report highlights an important recommendation that, “With evolution of new technology, it is essential to have change in the IP creation and protection ecosystem by mechanisms to develop new doctrines for new technologies, modifying the existing system to accommodate this new change and reshaping of new policies for enforcement of IPRs”.

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How APAC enterprises can scale up their AI initiatives

whitePaper | May 25, 2022

In the past few years, artificial intelligence (AI) has proved to be much more than just a buzzword, successfully redefining the way that businesses work. From finance to healthcare, various industries have shown tangible outcomes from using AI as a part of their solutions, reiterating the immense possibilities this technology can provide for the world.

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Evolution of IT Research Report

whitePaper | July 23, 2020

LogicMonitor asked 500 global IT leaders from across the globe how their departments are evolving to maintain SLAs and business continuity amidst the 2020 global pandemic.

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Spotlight

Edify

Edify is a cloud-based company that offers both a prepackaged products for customer support and office communications and rest APIs for development. We also embed machine learning and natural language processing for continuous analysis and insights. Our platform integrates Salesforce and Zendesk and supports bringing your own telecommunication.

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