State of video in business report

May 13, 2019

In recent years, we’ve seen significant changes in marketing, sales, and customer service. Businesses are now operating at massive scale through the digitization of processes and automation of communication. While these technologies have brought about incredible efficiencies, they have also become a victim of their own success.

Spotlight

Omnix International

Omnix International was founded in 1987 with the core objective to provide public and private businesses across the Gulf with best in class IT, Professional AV and software solutions. Today, Omnix employs 1000 people with offices in Dubai, Abu Dhabi, Saudi Arabia (Riyadh, Dammam), Qatar, Kuwait and Jordan. Omnix International has 5 core divisions which are Computer Aided Engineering, Promedia, Enterprise Software Solutions, Public Services Solutions and Enterprise Networking Solutions and through them they service public and private businesses across the Government, Hospitality, Energy, AEC (Architecture, Engineering & Construction), Healthcare, Financial Services and Telco sectors.

OTHER WHITEPAPERS
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Making an impact with Cloud Data Management

whitePaper | August 14, 2020

As consumers and customers, we are accustomed to easy, intuitive and superfast transactions driven by data. Therefore, businesses have the various challenges of managing and mining the data they produce and use, but also ensuring that their digital experience is 100% reliable for their customers — so the chain of trust is never broken.

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Powering Contact Center Transformation by using Intel AI

whitePaper | September 23, 2022

According to the research published by Microsoft3 on Global Customer Service, 58% of customers feel the importance of Customer Experience (CX), and 61% stopped doing business with a brand due to poor CX and go for different brands.

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Break Free From the Iron Triangle

whitePaper | April 16, 2020

The Iron Triangle or, as it is more commonly known, the project management triangle has influenced project teams for years. Summed up as “fast, good, or cheap.pick two,” the concept asserts that there are firm boundaries on what is possible to produce. The triangle metaphor implies there is no way to provide goods or services that are simultaneously on budget, on time, and of high quality because of the competing nature of these priorities.

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AI in Retail Marketing

whitePaper | August 18, 2021

Among retail marketers, a reliance on traditional business intelligence tools has left the intuitive decision-making in the hands of the marketing team. Download this guide to learn how to solve this AI dilemma.

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Artificial Intelligence at the Heart of Business 4.0

whitePaper | February 16, 2023

Artificial Intelligence (AI) is answer to challenges that telecoms must face in a time of rapidly changing market requirements, but it is not easy to adapt immediately. Many requirements can be solved by experienced experts. Unfortunately, access to their knowledge is increasingly limited, their education is usually expensive, there are not enough of them, and they are not always able to respond with sufficient speed.

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Fair Use of AI

whitePaper | June 28, 2022

Questions touching on AI ethics and fairness are becoming more mainstream. In recent years we have seen greater public consciousness of what was once a relatively obscure academic issue. This includes the close attention paid to the use of an algorithm to determine 2020 A-levels by the Office of Qualifications and Examinations Regulation (or “Ofqual”).

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Spotlight

Omnix International

Omnix International was founded in 1987 with the core objective to provide public and private businesses across the Gulf with best in class IT, Professional AV and software solutions. Today, Omnix employs 1000 people with offices in Dubai, Abu Dhabi, Saudi Arabia (Riyadh, Dammam), Qatar, Kuwait and Jordan. Omnix International has 5 core divisions which are Computer Aided Engineering, Promedia, Enterprise Software Solutions, Public Services Solutions and Enterprise Networking Solutions and through them they service public and private businesses across the Government, Hospitality, Energy, AEC (Architecture, Engineering & Construction), Healthcare, Financial Services and Telco sectors.

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