Research Proves IT Transformation’s Persistent Linkto Agility, Innovation, and Business Value

March 18, 2019

Using Data to Identify What Transformed IT Organizations Look Like, and How They Are Driving a Digital Advantage

Spotlight

IntelePeer

IntelePeer creates smarter customer interactions, through its award-winning omnichannel communications solutions, powering automation with AI and analytics. Our CPaaS improves customer experience and satisfaction, decreases operational costs, drives new revenue, and improves business processes -- all delivered through a single, easy-to-use platform that works seamlessly with existing business software and infrastructure.

OTHER WHITEPAPERS
news image

Conversational AI with Kore.ai

whitePaper | February 16, 2023

This technical white paper discusses the market trends, use cases, and benefits of Conversational AI. It describes a solution and validated reference architecture for Conversational AI with the Kore.ai Experience Optimization Platform on Dell infrastructure.

Read More
news image

A Beginners Guide to Conversational AI

whitePaper | September 22, 2021

The value of conversational AI is clear—meaning it’s time to take the next step and begin setting specific goals if you want to see real returns on your investment. Access this beginner’s guide to conversational AI to learn important industry terms and explore the questions you need to be asking as you explore different solutions.

Read More
news image

How Financial Institutions Can Overcome 3 Obstacles to Innovation

whitePaper | August 10, 2020

Digital innovation is happening fast — and there’s no slowing it down. Financial institutions are shifting priorities as third-party apps and services become more prevalent among consumers. Now, staying connected is no longer just an option, it’s critical to achieving success and staying relevant. mx.com | 1 But moving fast isn’t as easy as it sounds. There’s a fine line that financial institutions have to balance when it comes to innovating quickly to give their customers the experiences they’ve come to expect and ensuring their data remains safe and secure. As data sharing and connected integration ecosystems become the new norm, here are three challenges many financial institutions are facing.

Read More
news image

Embedding Generative AI and Advanced Search into your apps with MongoDB Atlas

whitePaper | July 5, 2023

Never before has the launch of a new technology so rapidly fired the imagination of enterprises and consumers alike. The arrival of ChatGPT in November 2022 showcased the potential of Generative AI powered by Large Language Models (LLMs) in addressing a vast array of new use cases. These use cases were previously unimaginable with conventional computing and analytical AI (now sometimes described as “traditional” or “classic” AI).

Read More
news image

Leading Through Digital AI Powered Transformation

whitePaper | December 23, 2019

We are witnessing a new genre of companies shaping the business landscape by leveraging emerging technologies and applying them with such potency to create competitive advantage. These organisations have a quest to scale; they are big on customer experience; they are open to partnerships and are able to deploy their products and services at scale through APIs; they are big adopters of the cloud and quite often are born in the cloud; they embrace design thinking and are happy to return to first principles to find innovative solutions to business problems; and they are relentless at leveraging the power of artificial intelligence (AI) for insights and decision making.

Read More
news image

How to Build an API

whitePaper | November 15, 2021

A few key decisions need to be made before you can start building your new API. In this preparation phase you should define the application domain semantics, decide what API architectural style you are going to use, and form an API style guide.

Read More

Spotlight

IntelePeer

IntelePeer creates smarter customer interactions, through its award-winning omnichannel communications solutions, powering automation with AI and analytics. Our CPaaS improves customer experience and satisfaction, decreases operational costs, drives new revenue, and improves business processes -- all delivered through a single, easy-to-use platform that works seamlessly with existing business software and infrastructure.

Events