Protecting the Human Side of Cybersecurity

whitePaper | June 28, 2022

Questions touching on AI ethics and fairness are becoming more mainstream. In recent years we have seen greater public consciousness of what was once a relatively obscure academic issue. This includes the close attention paid to the use of an algorithm to determine 2020 A-levels by the Office of Qualifications and Examinations Regulation (or “Ofqual”).

whitePaper | March 30, 2022

This paper presents data from a large-scale study on how code quality impacts software companies in terms of time-to-market and product experience. We conclude with an analysis of the impact and specific recommendations towards successful software development.

whitePaper | February 17, 2022

Massive amounts of data are being created driven by billions of sensors all around us such as cameras, smart phones, cars as well as the large amounts of data across enterprises, education systems and organizations. In the age of big data, artificial intelligence (AI), machine learning and deep learning deliver unprecedented insights in the massive amounts of data.

whitePaper | September 12, 2022

A seamless customer experience has quickly emerged as a critical differentiator for businesses across all industries.1 And the bar is set high – using artificial intelligence (AI) to deliver touches like personalization, gamification and around-the-clock customer support has become an all but everyday expectation for a large number of consumers.

whitePaper | January 28, 2022

Since more and more decisions that used to be made by humans are nowadays made either with the help of Artificial Intelligence (AI) or by AI alone, it is essential that the AI algorithms are “fair.” In this whitepaper, we discuss issues surrounding the fairness of AI applications, with a special focus on how it can be assessed independently and subsequently certified. We explain why an AI application cannot be classified – and subsequently certified – as “fair” or “unfair” in a general sense and propose an approach that makes it possible to classify it as “fair” or “unfair” under the (application)-specific definition of fairness.

whitePaper | November 23, 2022

Over the last four decades, the information technology industry has grown from about $50 billion globally in 1980 to more than $4 trillion. During this time, the IT industry has experienced the transition from mainframe computing to minicomputers, to personal computing, to internet computing, and to handheld computing.