Predictions 2016: The New Breed Of CIO

whitePaper | January 5, 2020

Machine learning (ML) is an application of artificial intelligence (AI) that allows systems to automatically learn and improve from exposure to more data without being explicitly programmed. ML focuses on the development of computer programs that can access data and use it to learn for themselves.1 While AI represents the broader concept of machines being able to carry out tasks in an intelligent way, machine learning is a current application of AI based on the idea that we can give machines access to data, and they can use that data to learn for themselves.

whitePaper | December 22, 2022

Contact centres are often viewed as cost drivers rather than business drivers. This is understandable, when you consider that differentiation efforts in this space have often struggled to be sustainable from a cost or staffing perspective. Figuring out the formula of investment to increased income is helped when you have an experienced guide to shorten your journey. Read on to get the benefit of our two companies’ experience, multiplied by hundreds of clients.

whitePaper | September 28, 2022

Mobile apps typically communicate with several backend services over the Internet. In some cases those services may have been developed specifically for that mobile app, but in most cases the app will be dependent on services developed by a 3rd party. This whitepaper discusses how communication with those services can be properly secured, and how Approov’s new runtime secrets protection feature enables significantly enhanced security to be added with a minimum of development effort.

whitePaper | May 20, 2021

AI has become a strategic imperative. Early adopters are achieving massive returns, while others risk falling behind. Yet, with AI knowledge and resources scarce, most companies cannot copy the FAANG approach. Even if their vast resources were more readily available, it’s hard to reboot an organization without disrupting the bottom line. Most executives need to work with the resources available — their existing people, processes, and technology.

whitePaper | March 22, 2023

Artificial intelligence is increasingly becoming a part of our everyday lives, whether at home, in industry or in the public sector. The technology poses risks, but also opens up new opportunities. This presents the institutions in Brussels with the challenge of finding a balance between innovation and regulation for AI in the EU.

whitePaper | August 23, 2022

Today, there is a real-time, global, tectonic shift in the workplace caused by digital transformation. Accelerated by the Covid pandemic, this digital transformation has created never-seen-before opportunities and significant workplace disruption. Fully realizing the new market opportunities demands a modernized workforce.