Powering Contact Center Transformation by using Intel AI

whitePaper | June 29, 2023

Generative artificial intelligence (AI) is impacting many aspects of the business community. ChatGPT and other similar large language models (LLMs) have captured attention for their amazing ability to create human-like prose.1,2 Additionally, generative AI can create visually captivating artistic content, encompassing images, videos, and audio. Langevin diffusion deep learning models are primarily employed to generate this content, with open-source image generation models, such as Stable Diffusion, being the most popular approach.

whitePaper | July 31, 2020

Microsoft 365 provides organizations with a range of efficient, new-style productivity and collaboration tools that are widely embraced across the world. However, Microsoft 365 comes with some shortcomings in certain key areas, such as security, auditing, archiving, backup and recovery, data protection, and more. Relying solely on the native capabilities in Microsoft 365 can lead to challenges, such as missed security threats and the inability to recover accidentally deleted data – all of which can be costly.

whitePaper | September 28, 2022

As stated in the American Planning Association’s 2022 Trend Report for Planners, over centuries, professions have evolved with changing environments, shifting eras, new challenges, societal shifts, and technological innovations. While some professions have become obsolete or or were replaced by technology, others have adapted or readjusted and stayed relevant in an ever-changing world. What is different today is the pace of change, which requires faster, even proactive, adjustments—including new tools, processes, and skills.

whitePaper | January 18, 2020

As organizations adopt digital transformation strategies to prepare for the future, a core idea for how to accelerate that transformation is the adoption of AI. While most organizations fundamentally believe in the promise of AI, they are still only just beginning to use it. Only 1 in 5.5 organizations are deeply committed to AI, while more than half are experimenting or beginning to see it around their organization.

whitePaper | October 18, 2022

Tachyum Prodigy is the industry’s first universal processor, unifying the functionality of CPU, GPU, and TPU into a single monolithic package. Prodigy’s revolutionary new architecture provides 6x more raw performance on AI training and inference workloads than the industry’s highest performing GPU, and up to 10x performance at the same power.

whitePaper | December 23, 2022

The transformative potential of artificial intelligence (AI) is a kind of truism. Seeking to capture the benefits of the “Fourth Industrial Revolution” or “third wave of the digital revolution,” countries are prioritizing efforts to reorganize their public and private sectors, fund research and development (R&D), and establish structures and policies that unleash AI innovation.