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January 30, 2018
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Virtusa Corporation (NASDAQ GS: VRTU) is a global business consulting and IT outsourcing company that combines innovation, technology leadership and industry solutions to transform the customer experience.
whitePaper | July 23, 2020
LogicMonitor asked 500 global IT leaders from across the globe how their departments are evolving to maintain SLAs and business continuity amidst the 2020 global pandemic.
whitePaper | September 28, 2022
As stated in the American Planning Association’s 2022 Trend Report for Planners, over centuries, professions have evolved with changing environments, shifting eras, new challenges, societal shifts, and technological innovations. While some professions have become obsolete or or were replaced by technology, others have adapted or readjusted and stayed relevant in an ever-changing world. What is different today is the pace of change, which requires faster, even proactive, adjustments—including new tools, processes, and skills.
whitePaper | August 14, 2020
As consumers and customers, we are accustomed to easy, intuitive and superfast transactions driven by data. Therefore, businesses have the various challenges of managing and mining the data they produce and use, but also ensuring that their digital experience is 100% reliable for their customers — so the chain of trust is never broken.
whitePaper | December 6, 2022
The impact of system downtimes is rapidly rising due to businesses’ increased dependency on data and technology. It can cause loss of opportunities, productivity loss, confidence erosion, SLA penalties, supply chain ripple effects, and most importantly, a damaged reputation.
whitePaper | July 5, 2023
Never before has the launch of a new technology so rapidly fired the imagination of enterprises and consumers alike. The arrival of ChatGPT in November 2022 showcased the potential of Generative AI powered by Large Language Models (LLMs) in addressing a vast array of new use cases. These use cases were previously unimaginable with conventional computing and analytical AI (now sometimes described as “traditional” or “classic” AI).
whitePaper | February 16, 2023
This technical white paper discusses the market trends, use cases, and benefits of Conversational AI. It describes a solution and validated reference architecture for Conversational AI with the Kore.ai Experience Optimization Platform on Dell infrastructure.
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