Making ImmediateImpact with AI

September 9, 2019

This mentality has made it difficult for marketers to personalize content, offers, and timing of communications in advance of events actually happening. It’s been next to impossible to predict customers’ buying probability, their likelihood to convert on specific offers, and their projected business value over time — creating a “best guess” mentality when it comes to campaign execution.

Spotlight

Allstate Northern Ireland

Allstate Northern Ireland was established in Belfast in 1998 to provide high quality software development services and business solutions in support of its parent company, The Allstate Corporation; America’s largest publically held personal lines, property and casualty insurer. Allstate NI plays a strategic role in developing, transforming and maintaining the various technology platforms used within Allstate.

OTHER WHITEPAPERS
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AI and Cities: Risks, Applications and Governance

whitePaper | October 20, 2022

Artificial intelligence has already started to have an impact on urban settings at an unprecedented pace, with sophisticated solutions being deployed in the streets, at airports and in other city installations. In fact, cities are becoming experimental sites for new forms of artificial intelligence and automation technologies that are applied across a wide variety of sectors and places.

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Delivering Exceptional Customer Experience Through Your Contact Center

whitePaper | October 3, 2022

Contact center associates deal with complex incall tasks, across multiple systems. High staff turnover is common, and training up new staff can take weeks or even months. These challenges can quickly begin to affect engagement, performance and KPIs. With a cohesive digital strategy, your Digital Workforce has instant access to all customer information from one system, meeting the customer’s expectation of immediacy.

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Microsoft Power Apps, Microsoft Power Automate and Microsoft Power Virtual Agents Licensing Guide

whitePaper | June 2, 2022

Licensing programs are channels where you can buy Power Apps, Power Automate and Power Virtual Agents. You can license Power Apps, Power Automate and Microsoft Power Virtual Agents through Microsoft Volume Licensing (VL), Cloud Solution Provider program (CSP), and/or Web Direct (MOSP) programs. In Volume Licensing, Power Apps and Power Automate are available through:

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Implementing AI in business challenges and resource

whitePaper | November 10, 2019

Large enterprises need to implement AI solutions quickly and efficiently, but many don’t have the right people, process and technology. Firms can accelerate progress to AI maturity through use of a robust workbench, an operating model built on a data science-led pyramid of skills, and pre-built solutions when data complexity and talent scarcity are too big a challenge.

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The UK’s AI Strategy: Where Are We Now?

whitePaper | September 22, 2022

Last year, the UK Department of Digital, Culture, Media and Sport (DCMS) published its 10- year National AI Strategy for the regulation and promotion of artificial intelligence (AI) in the UK (Report). DCMS seeks to build “the most pro-innovation regulatory environment in the world” and vows to make the UK the “best place to live and work with AI” over the next decade. Since then, the UK government and regulators have taken various steps towards this aim, with the Report anticipating a large number of AI-centric publications and consultations. Some key examples (and their latest status) are summarised below, including a policy paper and white paper on a pro-innovation national position on governing and regulating AI, an Information Commissioner’s Office (ICO) consultation on the beta version of its AI and data protection risk toolkit, and a consultation on copyright and patents for AI through the UK Intellectual Property Office (IPO).

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Cloud SOS: Treating a case of cloud failure

whitePaper | August 5, 2020

Your cloud-enabled future loomed bright. Major budgets were allocated. Agonising hours were spent herding stakeholders. You’re now using cloud, but your teams and the wider business aren’t reaping the expected benefits. Even with the best intentions, tech leaders are struggling to fill those skills gaps, particularly when it comes to cloud implementation, migration and net new deployments. As a result, the business is held back – from capitalising on the cloud’s potential to deliver value internally (boosting efficiency and agility) and externally (delivering products and services that boost revenue).

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Spotlight

Allstate Northern Ireland

Allstate Northern Ireland was established in Belfast in 1998 to provide high quality software development services and business solutions in support of its parent company, The Allstate Corporation; America’s largest publically held personal lines, property and casualty insurer. Allstate NI plays a strategic role in developing, transforming and maintaining the various technology platforms used within Allstate.

Events