IT Consulting in the Digital Age: Bringing Innovation to All Engagements

whitePaper | February 16, 2023

This technical white paper discusses the market trends, use cases, and benefits of Conversational AI. It describes a solution and validated reference architecture for Conversational AI with the Kore.ai Experience Optimization Platform on Dell infrastructure.

whitePaper | June 29, 2022

The Responsible AI Institute (RAII) is developing one of the world’s first responsible AI certification programs. The RAII Certification Program is aligned with emerging global AI laws and regulations, internationally agreed-upon AI principles, research, emerging best practices, and human rights frameworks.

whitePaper | July 23, 2020

LogicMonitor asked 500 global IT leaders from across the globe how their departments are evolving to maintain SLAs and business continuity amidst the 2020 global pandemic.

whitePaper | July 15, 2022

Today, the use cases for AI (artificial intelligence) and machine learning are developing at a remarkable pace. We are beginning to see cases where AI is contributing to society through its implementation in systems and services that are in production and consumer-facing. These include the automation of nuanced decisions that until now could only be made by humans, thereby increasing the profitability of corporations, and increasing customer satisfaction through the personalization of services making them tailored for each user. In addition, important discussions have begun on the adverse effects such AI systems have on humans and the resulting ethical issues they can create.

whitePaper | September 20, 2022

Artificial intelligence and machine learning (AI/ML) is on every organization’s radar. Businesses and IT professionals are finding some amazing use cases for AI/ML and already experiencing its benefits, but there’s still so much untapped and unrealized potential.

whitePaper | October 26, 2022

The Blueprint for an AI Bill of Rights: Making Automated Systems Work for the American People was published by the White House Office of Science and Technology Policy in October 2022. This framework was released one year after OSTP announced the launch of a process to develop “a bill of rights for an AI-powered world.” Its release follows a year of public engagement to inform this initiative. The framework is available online at: https://www.whitehouse.gov/ostp/ai-bill-of-rights