Intent Based Campus Fabrics With Software Defined Access

January 7, 2019

The first and most significant difference is automation and orchestration. Traditionally a LAN implementation, for example, would require low-level configuration of each and every device that comprises the LAN, which can be a laborious process, and it also means that any subsequent changes need to be made to each device.

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Omdia Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution

whitePaper | July 28, 2020

The penetration of cloud-based contact center solutions into the contact center market has been growing dramatically as enterprises continue to acquire new customer engagement solutions or replace their existing premises-based contact centers. Cloud solutions are growing in popularity and gaining an increasingly significant share of the market as their feature sets and flexibility begin to match or surpass those of legacy premises-based systems. Cloud contact center vendors are spending R&D dollars to further develop their solution capabilities internally while also making strategic acquisitions in the customer engagement market space to enhance and broaden their offerings.

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Trusted Artificial Intelligence Towards Certification of Machine Learning Applications

whitePaper | March 30, 2022

Artificial Intelligence is one of the fastest growing technologies of the 21st century and accompanies us in our daily lives when interacting with technical applications. However, reliance on such technical systems is crucial for their widespread applicability and acceptance. The societal tools to express reliance are usually formalized by lawful regulations, i.e., standards, norms, accreditations, and certificates. Therefore, the TÜV AUSTRIA Group in cooperation with the Institute for Machine Learning at the Johannes Kepler University Linz, proposes a certification process and an audit catalog for Machine Learning applications.

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The 2023 AI and Machine Learning Research Report

whitePaper | February 23, 2023

In December 2022, Rackspace Technology® polled 1,420 IT professionals throughout the world and across multiple industry verticals. Survey respondents worked in financial services, manufacturing, retail, hospitality, government and healthcare in the Americas, Europe, Asia and the Middle East.

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Protecting the Human Side of Cybersecurity

whitePaper | August 1, 2020

The majority of enterprise companies have hundreds of apps deployed in the cloud, and that trend is expected to continue, according to a new survey by IDG. That said, 52% of companies find that securing those apps continues to be challenging. But that doesn’t mean that the remaining 48% are fully confident in their cloud app security or are fully aware of all of the facets of cloud security they should be considering. “Cloud security is a broad issue,” says Jim Fulton, Director, Cloud & Edge Protection Solutions for Forcepoint. “From what I’ve seen, about 10% of companies really understand all of the facets.

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Multilayered cybersecurity: part ofmodern cyber protection

whitePaper | August 10, 2020

Data is the most important asset businesses have. As the world has become increasingly digital, data has grown in volume and value. In fact, this most valuable resource of modern society doubles in volume every year and that growth rate is likely to accelerate even further. Of course, this creates a challenge: how to store data securely and how to be sure that every operation with data is secured? Today loss of data means loss of everything: business, identity, future, and even life in some cases.

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Unlocking Value from Artificial Intelligence in Manufacturing

whitePaper | December 28, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.

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