How to choose the best CMS for customer experience management

whitePaper | October 6, 2022

It is not unusual to see software development trends change year after year. The pandemic has only accelerated the whole process, and it seems that the trends are changing even faster. What was once considered as acceptable practice in software development might no longer be the case in the foreseeable future. This is why startup founders and big corporation managers should be aware and well-informed of where all the software industry trends are heading to and how to strategize in the best possible app to develop and place an app.

whitePaper | September 29, 2021

Penguin Computing’s Analytics Practice acts as a single point of reference for hardware, software, architectural design, and much more, enabling organizations to focus their energy on their AI projects. Access this white paper to learn more about this secure, end-to-end solution designed to alleviate AI infrastructure woes.

whitePaper | September 22, 2022

Last year, the UK Department of Digital, Culture, Media and Sport (DCMS) published its 10- year National AI Strategy for the regulation and promotion of artificial intelligence (AI) in the UK (Report). DCMS seeks to build “the most pro-innovation regulatory environment in the world” and vows to make the UK the “best place to live and work with AI” over the next decade. Since then, the UK government and regulators have taken various steps towards this aim, with the Report anticipating a large number of AI-centric publications and consultations. Some key examples (and their latest status) are summarised below, including a policy paper and white paper on a pro-innovation national position on governing and regulating AI, an Information Commissioner’s Office (ICO) consultation on the beta version of its AI and data protection risk toolkit, and a consultation on copyright and patents for AI through the UK Intellectual Property Office (IPO).

whitePaper | August 11, 2020

Today, customer experience (CX) is about so much more than straight-up service, polite cashiers, hold times, or the number of business days it takes for a product to arrive in the mail. CX involves feelings, emotions, and encompasses your customers’ entire journey - from the moment they step foot in a store or visit a website until the moment they purchase from you again, tweet a positive shout out, or, on the flip side, reach out with an issue.

whitePaper | February 11, 2020

Deepwave Digital has leveraged the Artificial Intelligence Radio Transceiver (AIR-T) to create the first deep learning sensor for a 5G network. This network, the Citizens Broadband Radio Service (CBRS), will be the first spectrum sharing service provided by the telecommunications industry that leverages real time RF sensing. Critical to the operation of CBRS is the ability to determine if priority users are active on specific frequency channels. When no priority users are present, the spectrum may be reallocated for commercial networks to provide new enterprise services or additional bandwidth to existing services.

whitePaper | August 23, 2022

This white paper describes the features and benefits of a machine learning-based resource optimization solution that helps the Dell High End Storage Field Services Team perform capacity planning more efficiently and with the potential to optimize resource utilization and overtime.