How Consumer Views of AI are Shaping the Customer Experience Journey

April 10, 2019

For those of us who have spent a career working in marketing, marketing tends to be a position that there tends to be lots of turnover in CMO positions. I’ve been lucky that I’ve had pretty long tenures in various positions, and I have to tell you how excited I am to be at Interactions.

Spotlight

NIKSUN

In the ever-growing world of Cloud Computing, Big Data and the Internet of Things, NIKSUN® is the industry leader in making the unknown known. NIKSUN delivers real-time, forensics-based cyber security and network monitoring solutions to secure critical infrastructure, optimize service delivery, and reduce compliance risks.

OTHER WHITEPAPERS
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Democratizing AI: Transforming Your Operating Model to Support AI Adoption

whitePaper | May 20, 2021

AI has become a strategic imperative. Early adopters are achieving massive returns, while others risk falling behind. Yet, with AI knowledge and resources scarce, most companies cannot copy the FAANG approach. Even if their vast resources were more readily available, it’s hard to reboot an organization without disrupting the bottom line. Most executives need to work with the resources available — their existing people, processes, and technology.

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The Future of IT Service Management With AI

whitePaper | June 13, 2022

As businesses move beyond rigid rules and strictly linear processes in IT service management, there’s a world of opportunity for artificial intelligence-powered automation in both proactive and reactive service delivery. We discuss what that smart tech-driven world can look like and how you can get there.

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10 Things You Need to Know About the EU WhitePaper on Artificial Intelligence

whitePaper | March 8, 2020

On February 19, 2020, the European Commission (Commission) published proposals for the regulation of Artificial Intelligence (AI) with potentially far-reaching implications both for users and developers worldwide. The proposals are contained in a densely written 26-page “White Paper” which in this alert we distill down to 10 take-away points. The White Paper, together with the other strategy documents published at the same time1, is vital reading for any business which participates in the data economy, and in particular companies that operate across borders.

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Osterman Research - Improve Performance of Microsoft Office 365

whitePaper | July 31, 2020

Microsoft 365 provides organizations with a range of efficient, new-style productivity and collaboration tools that are widely embraced across the world. However, Microsoft 365 comes with some shortcomings in certain key areas, such as security, auditing, archiving, backup and recovery, data protection, and more. Relying solely on the native capabilities in Microsoft 365 can lead to challenges, such as missed security threats and the inability to recover accidentally deleted data – all of which can be costly.

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Tachyum Prodigy on the Leading Edge of AI Industry Trends

whitePaper | October 18, 2022

Tachyum Prodigy is the industry’s first universal processor, unifying the functionality of CPU, GPU, and TPU into a single monolithic package. Prodigy’s revolutionary new architecture provides 6x more raw performance on AI training and inference workloads than the industry’s highest performing GPU, and up to 10x performance at the same power.

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Artificial Intelligence in the corporate world

whitePaper | November 25, 2019

In 2020, artificial intelligence will no longer be a vision of the future, but a tangible reality: language agents such as Siri, Cortana or Alexa are already pervading our everyday lives. The smart assistants play our favorite music, make restaurant suggestions, recommend films, identify the fastest route to our destination and steer our car better into the parking lot than we could. We use artificially intelligent systems that are becoming more and more a matter of course both at home and at work. AI systems have slipped into our everyday lives and they are here to stay.

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Spotlight

NIKSUN

In the ever-growing world of Cloud Computing, Big Data and the Internet of Things, NIKSUN® is the industry leader in making the unknown known. NIKSUN delivers real-time, forensics-based cyber security and network monitoring solutions to secure critical infrastructure, optimize service delivery, and reduce compliance risks.

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