How Consumer Views of AI are Shaping the Customer Experience Journey

whitePaper | October 20, 2022

Telecoms need to be able to incorporate new technologies and next-generation connectivity such as 5G to customers and end users.

whitePaper | October 20, 2022

Artificial intelligence has already started to have an impact on urban settings at an unprecedented pace, with sophisticated solutions being deployed in the streets, at airports and in other city installations. In fact, cities are becoming experimental sites for new forms of artificial intelligence and automation technologies that are applied across a wide variety of sectors and places.

whitePaper | January 11, 2023

Improving the trustworthiness of artificial intelligence (AI) systems is a shared priority for the private and public sectors, as indicated by prolific research and guidelines in recent years.

whitePaper | August 9, 2020

The payments industry is going through a period of massive disruption. Consumers increasingly expect a fast, easy payment process, coupled with immediate, uninterrupted access to account information and services.

whitePaper | June 16, 2022

As companies continue their digital transformation journey, it’s clear that automation and artificial intelligence (AI) are now a competitive imperative. Companies can no longer ignore the gains intelligent automation solutions deliver. Such solutions free up employees from repetitive tasks, making them available for more valuable work. Automation and AI tools also enable companies to harness the value of their own data for competitive advantage while automating its processing.

whitePaper | June 23, 2020

Modern organizations face unprecedented threats to their critical information assets and data. In previous years, the mindset of many cybersecurity professionals and business leaders was focused on avoiding attacks and building a strong perimeter to deflect them. However, more recently this approach has shifted, and these leaders now understand that attacks are inevitable. With this fundamental shift in thinking, cybersecurity professionals must build strong incident response programs that are capable of detecting threats in a timely manner and responding effectively when they occur.