Fiberline communications delivers quality cloud unified communications solution with masergy

March 8, 2019

FiberLine Communications was introduced to the customer from a value-added reseller and has worked with them for the last two and a half years. They have provided primary circuits and as they grew, added locations with primary and eventually redundant connectivity.

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White Glove Technologies

White Glove Technologies, now part of mindSHIFT Technologies, is a trusted technology advisor and leading provider of managed services for small and mid-sized organizations.

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Policies and Regulations Around Aiusage: Interpretation and Impact

whitePaper | August 26, 2022

Started in 2013, Arya.ai is the first deep learning (DL) startup in India and has been one of the very early adopters to use DL in Financial Institutions. AryaXAI by Arya.ai, a full stack ML Observability platform, offers multiple components - AI explainability, ML monitoring, ML audit and Policy controls, which organisations require beyond simple ML monitoring tools.

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How MongoDB Provides Strategic Advantage in Financial Services

whitePaper | August 9, 2020

Even before the COVID-19 pandemic, the pace of change in the financial services industry was exhausting. The challenges just kept coming: from the 2008 financial crisis to a raft of fintech newcomers and established brands pivoting into the industry, a panoply of regulations and the looming threat of a recession — to name a few.

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Beyond the hype: A guide to understanding and successfully implementing artificial intelligence within your business

whitePaper | January 4, 2022

When people hear AI they often think about sentient robots and magic boxes. AI today is much more mundane and simple—but that doesn’t mean it’s not powerful. Another misconception is that high-profile research projects can be applied directly to any business situation. AI done right can create extreme return on investments (ROIs)—for instance through automation or precise prediction. But it does take thought, time and proper implementation. We have seen that success and value generated by AI projects is increased when there is a grounded understanding and expectation of what the technology can deliver from the C-suite down.

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Omdia Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution

whitePaper | July 28, 2020

The penetration of cloud-based contact center solutions into the contact center market has been growing dramatically as enterprises continue to acquire new customer engagement solutions or replace their existing premises-based contact centers. Cloud solutions are growing in popularity and gaining an increasingly significant share of the market as their feature sets and flexibility begin to match or surpass those of legacy premises-based systems. Cloud contact center vendors are spending R&D dollars to further develop their solution capabilities internally while also making strategic acquisitions in the customer engagement market space to enhance and broaden their offerings.

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Blueprint for an AI Bill of Rights

whitePaper | October 26, 2022

The Blueprint for an AI Bill of Rights: Making Automated Systems Work for the American People was published by the White House Office of Science and Technology Policy in October 2022. This framework was released one year after OSTP announced the launch of a process to develop “a bill of rights for an AI-powered world.” Its release follows a year of public engagement to inform this initiative. The framework is available online at: https://www.whitehouse.gov/ostp/ai-bill-of-rights

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Government AI Readiness Index 2022

whitePaper | October 18, 2022

We first published this index five years ago. The world was different then. Governments were dealing with a landscape defined by benign growth, relative global stability, the optimism of an emergent technology. In 2022, it feels like everything has changed. It looks like we are entering a global recession, war has returned to Europe and AI breaks new ground every week. Just the last month has brought advances in art (Stable Diffusion), chat (ChatGPT) and negotiation (CICERO).

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Spotlight

White Glove Technologies

White Glove Technologies, now part of mindSHIFT Technologies, is a trusted technology advisor and leading provider of managed services for small and mid-sized organizations.

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