CREATING BUSINESS VALUE WITH THE DIGITAL ENTERPRISE

Gartner calls them the “Nexus of Forces.” IDC says they constitute the “3rd Platform” for innova - tion and growth. Cloud, social, mobile, and big data are driving customer engagement and, in turn, creating significant value for companies that know how to use them. They are having a transformational impact on products, services and internal processes. Business is moving faster than ever. If your business isn’t embracing and adopting cloud, social, mobile, and big data to connect with your customers through the channels of their choosing, your competitors will. Your business will be left behind as new leaders emerge and grow.

Spotlight

IDC

IDC is the premier global provider of market intelligence, advisory services and events for the information technology, telecommunications and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 100 countries.

OTHER WHITEPAPERS
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The basics of AI for legal ops

whitePaper | November 17, 2022

Artificial intelligence (AI) has many applications and can help legal teams streamline processes, increase productivity, and reduce costs. But you can’t realize those benefits if your team is unsure – and maybe even a little reluctant – of how AI can support their work.

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Code Red: The business impact of low code quality

whitePaper | March 30, 2022

This paper presents data from a large-scale study on how code quality impacts software companies in terms of time-to-market and product experience. We conclude with an analysis of the impact and specific recommendations towards successful software development.

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Take the Intelligent Route to Information that Matters

whitePaper | October 11, 2021

AI forms the bedrock to help organizations unlock business value from the deluge of unstructured information. Improving operational efficiency by extracting structured data from unstructured documents enables organizations with faster and contextrich decision-making to adapt and thrive in the new normal.

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Machine Learning on Arm Cortex-M Microcontrollers

whitePaper | January 20, 2022

Machine learning (ML) algorithms are moving to the IoT edge due to various considerations such as latency, power consumption, cost, network bandwidth, reliability, privacy and security. Hence, there is an increasing interest in developing neural network (NN) solutions to deploy them on low-power edge devices such as the Arm Cortex-M microcontroller systems. To enable that, we present CMSIS-NN, an open-source library of optimized software kernels that maximize the NN performance on Cortex-M cores with minimal memory footprint overhead. We further present methods for NN architecture exploration, using image classification on CIFAR-10 dataset as an example, to develop models that fit on such constrained devices.

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How Data Can Help Us Get Back to School Safely

whitePaper | August 18, 2020

This year, back to school for college students means more than just buying supplies, finding the right dorm and making sure to get into the proper classes. The COVID-19 pandemic has changed the annual fall ritual into one where campuses need to make sure they are safe from infection while providing a healthy environment for learning, growth and community.

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Solving customer contact centre challenges with Conversational AI

whitePaper | December 22, 2022

Contact centres are often viewed as cost drivers rather than business drivers. This is understandable, when you consider that differentiation efforts in this space have often struggled to be sustainable from a cost or staffing perspective. Figuring out the formula of investment to increased income is helped when you have an experienced guide to shorten your journey. Read on to get the benefit of our two companies’ experience, multiplied by hundreds of clients.

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Spotlight

IDC

IDC is the premier global provider of market intelligence, advisory services and events for the information technology, telecommunications and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 100 countries.

Events