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Collaboration and Social(Lotus) Software for IBM i Compatibility Guide

IBM Customer Service for WebSphere Commerce Version 8.0 delivers enhancements to Customer Service for WebSphere Commerce that offer a better customer service and support experience. The customer service representative (CSR) can utilize the same buying experience that customers use to provide assistance with site activities, for example, assist customers to manage their cart content and assist with the checkout process. As a part of the buying experience, the CSR can look up customer accounts and orders, and help customers with their account management.

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GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines deep domain expertise and cross-industry experience to connect makers with markets worldwide. Using insight gained from working on innovative products and disruptive technologies, we collaborate with customers to show them how strategic research and development can become a tool for managing their future.

OTHER WHITEPAPERS

Nutanix Helps Fullgoal Fund Deliver Data Center Innovation

whitePaper | August 1, 2020

One of the first management funds in China, Fullgoal Fund overcame the need for massive data storage and support for large numbers of virtualized servers with a Nutanix hyperconverged infrastructure and enterprise cloud solution.

A Blueprint for Equity and Inclusion in Artificial Intelligence

whitePaper | June 28, 2022

Artificial intelligence (AI) has been accelerating across sectors. It has great potential to benefit society but the technology’s full potential can only be realized if it includes the diversity of the populations it represents throughout every step of its development. With growing concerns about bias, data privacy and lack of representation, it is critical to re-evaluate the way in which AI is both designed and deployed to ensure that all affected stakeholders and communities reap the benefits of the technology, rather than any harm.

Evolution of IT Research Report

whitePaper | July 23, 2020

LogicMonitor asked 500 global IT leaders from across the globe how their departments are evolving to maintain SLAs and business continuity amidst the 2020 global pandemic.

Everyday Ethics for Artificial Intelligence

whitePaper | December 26, 2022

IBM embraces five foundational pillars of trustworthy AI: Explainability, Fairness, Robustness, Transparency, and Privacy. These pillars underpin the development, deployment and use of AI systems. This document and IBM’s trustworthy AI pillars are meant to help you align on both process and outcomes.

The Responsible AI Certification Program

whitePaper | June 29, 2022

The Responsible AI Institute (RAII) is developing one of the world’s first responsible AI certification programs. The RAII Certification Program is aligned with emerging global AI laws and regulations, internationally agreed-upon AI principles, research, emerging best practices, and human rights frameworks.

Unlock Business Value Through the Combination of Analytics and Artificial Intelligence

whitePaper | June 9, 2022

Artificial Intelligence (AI) powered Analytics is taking data management to the next level for almost all industry sectors without having to rely on technical staff or data scientists. Technology is helping create blue ocean opportunities amidst red ocean realities.

Collaboration and Social(Lotus) Software for IBM i Compatibility Guide