CAN AI HELP OTAs EARN CUSTOMER LOYALTY?

July 28, 2019

Loyalty can be difficult to define, especially in the search landscape. For the purpose of this report, we’ll define loyalty as “stickiness”; being the travel facilitator that travelers spring back to when completing their bookings time and again. Travelers will visit many sites before deciding on their travel itinerary—and not just travel sites. They will explore lifestyle sites, read news and enjoy entertainment related to their destination, and shop for clothing and accessories in anticipation of their journey. The traces consumers leave behind when they engage in online activities can serve as indicators of their path along the travel planning journey from exploration to booking.

Spotlight

JMT Technology Group

JMT Technology Group is a dynamic geospatial services provider that assists government and private sector markets to solve complex business challenges through the use of web, desktop, and mobile technologies. We help our clients to access and visualize their data spatially making it possible to ask and answer questions that would otherwise not be possible. JMT’s industry experience allows our clients to receive more immediate and measureable return on investment through our ability to facilitate a proven, collaborative process that ensures the best solution for each unique challenge.

OTHER WHITEPAPERS
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Osterman Research - Improve Performance of Microsoft Office 365

whitePaper | July 31, 2020

Microsoft 365 provides organizations with a range of efficient, new-style productivity and collaboration tools that are widely embraced across the world. However, Microsoft 365 comes with some shortcomings in certain key areas, such as security, auditing, archiving, backup and recovery, data protection, and more. Relying solely on the native capabilities in Microsoft 365 can lead to challenges, such as missed security threats and the inability to recover accidentally deleted data – all of which can be costly.

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TOP FIVE WAYS TO PREPARE FOR YOUR NEXT OFFICE 365TENANT MIGRATION

whitePaper | July 31, 2020

With organizations around the world rapidly adopting Office 365, IT pros need to be prepared to perform efficient, effective tenant-to-tenant migrations. Whether you’re undergoing a merger or acquisition, or it’s time to clean up and consolidate your IT infrastructure to drive productivity and growth, a successful migration requires one thing above all else: a tight focus on your users’ needs. In the end, success is not measured by checking off pieces of data moved; it’s about ensuring that everyone remains productive during the project and after migration is complete.

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Understanding the Dynamics of artificial intelligence in Intellectual Property.

whitePaper | November 30, 2019

The report on “Understanding the Dynamics of Artificial Intelligence in Intellectual Property” prepared by the Tata Consultancy Services in close association with the Confederation of Indian Industry (CII) captures global developments, practices of various intellectual property offices of the world, technology landscape and research outlook. This publication on IPR would provide useful information to educational & research institutions and industries doing research in this area and fill up gaps for moving forward. CII firmly believes that IPR should be at the centre stage in competing in the world of artificial intelligence in a meaningful manner. The report highlights an important recommendation that, “With evolution of new technology, it is essential to have change in the IP creation and protection ecosystem by mechanisms to develop new doctrines for new technologies, modifying the existing system to accommodate this new change and reshaping of new policies for enforcement of IPRs”.

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5 Brass tacks to achieve compliance with AI and ML

whitePaper | March 1, 2020

The lucrative business of banks selling their customers “financial advice” coupled with financial products has been in the spotlight recently with the events that have shaken up the banking and financial services world. The most notable ones are the investigations of the Royal Commissions into the misconduct of the banking and superannuation industry1 , the misconduct charges of £264 billion fined by EU on the top 20 banks2 , the Wells Fargo fake accounts scandal3 and the nearly 1000 cases of fraud reported to FINRA resulting in a fine of $61 Million in 20184 .

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Unpacking AI Procurement in a Box: Insights from Implementation

whitePaper | May 9, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders

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Into the era of secure remote work

whitePaper | April 14, 2021

While the new era of remote work has provided some businesses with surprising productivity boosts as high as 13%, many are still struggling to secure their suddenly expanded network of remote endpoints and IT resources against a growing onslaught of cyberthreats.

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Spotlight

JMT Technology Group

JMT Technology Group is a dynamic geospatial services provider that assists government and private sector markets to solve complex business challenges through the use of web, desktop, and mobile technologies. We help our clients to access and visualize their data spatially making it possible to ask and answer questions that would otherwise not be possible. JMT’s industry experience allows our clients to receive more immediate and measureable return on investment through our ability to facilitate a proven, collaborative process that ensures the best solution for each unique challenge.

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