CAN AI HELP OTAs EARN CUSTOMER LOYALTY?

July 28, 2019

Loyalty can be difficult to define, especially in the search landscape. For the purpose of this report, we’ll define loyalty as “stickiness”; being the travel facilitator that travelers spring back to when completing their bookings time and again. Travelers will visit many sites before deciding on their travel itinerary—and not just travel sites. They will explore lifestyle sites, read news and enjoy entertainment related to their destination, and shop for clothing and accessories in anticipation of their journey. The traces consumers leave behind when they engage in online activities can serve as indicators of their path along the travel planning journey from exploration to booking.

Spotlight

Convercent

We offer comprehensive and integrated compliance management, reporting, and analytics. A 360-degree view of compliance drives efficiency by aligning initiatives and data into a single dashboard. Our compliance software is for any organization that wants to put compliance into the driver’s seat of business strategy (without having to reinvent the compliance wheel). We partner with our clients to create the smartest and easiest path to success.

OTHER WHITEPAPERS
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Making an impact with Cloud Data Management

whitePaper | August 14, 2020

As consumers and customers, we are accustomed to easy, intuitive and superfast transactions driven by data. Therefore, businesses have the various challenges of managing and mining the data they produce and use, but also ensuring that their digital experience is 100% reliable for their customers — so the chain of trust is never broken.

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Accenture Enterprise AI – Scaling Machine Learning and Deep Learning Models AWS Whitepaper

whitePaper | August 23, 2022

Today, there is a real-time, global, tectonic shift in the workplace caused by digital transformation. Accelerated by the Covid pandemic, this digital transformation has created never-seen-before opportunities and significant workplace disruption. Fully realizing the new market opportunities demands a modernized workforce.

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Recommendations on Updating the National Artificial Intelligence Research and Development Strategic Plan

whitePaper | March 30, 2022

The Stanford Institute for Human-Centered Artificial Intelligence (HAI) offers the following submission for consideration in response to the Request for Information(RFI) by the White House Office of Science and Technology to the Update of the National Artificial Intelligence Research and Development Strategic Plan.

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Front Line Consulting

whitePaper | April 16, 2020

Front Line Consulting (FLC) is a government consulting firm—and majority veteran-ownedand-operated Project Manager-as-Agent. Presently, FLC is managing a group of 60 publicly-funded projects for Travis County, home of the unequalled Austin, Texas. Front Line’s responsibilities include meeting a tight “substantial completion” deadline defined in public forum, coming in on (taxpayer-funded) budget, and keeping elected officials apprised of financials and material progress in projects within their respective jurisdictions.

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The Generative AI Revolution

whitePaper | May 12, 2023

Onward’s mission is to develop bold and practical ideas to boost economic opportunity, build national resilience, and strengthen communities across all parts of the United Kingdom. Our vision is to address the needs of the whole country: young and old, urban and rural, for all communities across the UK – particularly places that have too often felt neglected or ignored by Westminster. We believe in an optimistic conservatism that is truly national – one that recognises the value of markets, supported by a streamlined state that is active not absent. We are unapologetic about standing up to vested interests, putting power closer to people, and supporting the hardworking and aspirational.

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The AI Act: Help or Hindrance for SMEs?

whitePaper | December 30, 2022

The technological development of artificial intelligence (AI) is proceeding rapidly, with investment in AI-based solutions dramatically increasing across the globe. Europe is no exception.

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Spotlight

Convercent

We offer comprehensive and integrated compliance management, reporting, and analytics. A 360-degree view of compliance drives efficiency by aligning initiatives and data into a single dashboard. Our compliance software is for any organization that wants to put compliance into the driver’s seat of business strategy (without having to reinvent the compliance wheel). We partner with our clients to create the smartest and easiest path to success.

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