Building an Agile Communications Strategy

whitePaper | January 15, 2022

An API is a set of routines, protocols and tools for building software applications. They are typically used to expose data or services that can be consumed by other applications. Depending on their purpose, APIs can be used internally, with partners or made available to the general public. This may not sound like something the average consumer cares about, but behind every mobile app and every modern online experience there is at least one API.

whitePaper | August 9, 2020

Even before the COVID-19 pandemic, the pace of change in the financial services industry was exhausting. The challenges just kept coming: from the 2008 financial crisis to a raft of fintech newcomers and established brands pivoting into the industry, a panoply of regulations and the looming threat of a recession — to name a few.

whitePaper | May 15, 2023

The future of AI is hybrid. As generative AI adoption grows at record-setting speeds1 and drives higher demand for compute,2 AI processing must be distributed between the cloud and devices for AI to scale and reach its full potential – just like traditional computing evolved from mainframes and thin clients to today’s mix of cloud and edge devices. A hybrid AI architecture distributes and coordinates AI workloads among cloud and edge devices, rather than processing in the cloud alone. The cloud and edge devices, such as smartphones, vehicles, PCs, and IoT devices, work together to deliver more powerful, efficient, and highly optimized AI.

whitePaper | January 10, 2020

Instead of following a set of rote, preprogrammed instructions, AI enables machines to learn, and then “act,” on information. Your voice-activated phone, technologies such as speech and image recognition, autonomous vehicles, the smart devices in your home—all of these advances were made possible by AI technology. AI also marks a fundamental advancement in critical, often time-consuming, business processes. It’s poised to dramatically enhance human decision-making and improve an organization’s ability to make predictions, automate business practices, and optimize logistics.

whitePaper | September 28, 2022

Communications service providers (CSPs) worldwide have been using robotic process automation (RPA) for many years to automate repetitive, low­value tasks. RPA frees up employees to focus on what they do best: helping customers and being innovative. Fast forward to today and operators are building on RPA with artificial intelligence (AI) to deliver intelligent automation (IA), which has become a strategic tool to help them reimagine their businesses.

whitePaper | July 31, 2020

IT organizations face constant change. There’s the overarching transition to cloud, which raises questions about what workloads to move when. And there are application-level transitions imposed by vendors when they end support for older versions of software, forcing companies to upgrade. Microsoft SQL Server is swept up in both of these transitions. Organizations rely on SQL Server for everything from ERP to analytics, and thousands of them are running the 2008 or older versions that are now end of support.