Artificial Intelligence and Improving the Customer Experience

July 22, 2019

The term “artificial intelligence” (AI) is seeing a dramatic resurgence, leading to both potential confusion and powerful ways to use it for customer engagement. In fact, AI has been around for many years, in many forms. Yet only in the past decade has the door truly opened up to its practical application – a change fueled by the new abundance of data to power decisions as well as ever-increasing customer expectations. Brands that are in the business of improving customer experience for their clients now need to cut through the hype and hyperbole. Organizations must figure out what matters and where they can safely place their bets for real results.

Spotlight

Pradeo

Mobility is a powerful asset where everything turns out to be connected. It also brings a new back door to steal corporate and private data where existing security solutions are useless. We developed PRADEO SECURITY, a technology that uses Artificial Intelligence to automatically ward off known, unknown and advanced mobile threats.

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whitePaper | July 31, 2020

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Leading Through Digital AI Powered Transformation

whitePaper | December 23, 2019

We are witnessing a new genre of companies shaping the business landscape by leveraging emerging technologies and applying them with such potency to create competitive advantage. These organisations have a quest to scale; they are big on customer experience; they are open to partnerships and are able to deploy their products and services at scale through APIs; they are big adopters of the cloud and quite often are born in the cloud; they embrace design thinking and are happy to return to first principles to find innovative solutions to business problems; and they are relentless at leveraging the power of artificial intelligence (AI) for insights and decision making.

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AI in Retail Marketing

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Spotlight

Pradeo

Mobility is a powerful asset where everything turns out to be connected. It also brings a new back door to steal corporate and private data where existing security solutions are useless. We developed PRADEO SECURITY, a technology that uses Artificial Intelligence to automatically ward off known, unknown and advanced mobile threats.

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