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Artificial Intelligence and Improving the Customer Experience

July 22, 2019

The term “artificial intelligence” (AI) is seeing a dramatic resurgence, leading to both potential confusion and powerful ways to use it for customer engagement. In fact, AI has been around for many years, in many forms. Yet only in the past decade has the door truly opened up to its practical application – a change fueled by the new abundance of data to power decisions as well as ever-increasing customer expectations. Brands that are in the business of improving customer experience for their clients now need to cut through the hype and hyperbole. Organizations must figure out what matters and where they can safely place their bets for real results.

Spotlight

Pradeo

Mobility is a powerful asset where everything turns out to be connected. It also brings a new back door to steal corporate and private data where existing security solutions are useless. We developed PRADEO SECURITY, a technology that uses Artificial Intelligence to automatically ward off known, unknown and advanced mobile threats.

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Artificial Intelligence and Improving the Customer Experience