ARTIFICIAL INTELLIGENCE AND AUTONOMOUS SYSTEMSLEGAL UPDATE (2Q19)

whitePaper | October 3, 2022

Contact center associates deal with complex incall tasks, across multiple systems. High staff turnover is common, and training up new staff can take weeks or even months. These challenges can quickly begin to affect engagement, performance and KPIs. With a cohesive digital strategy, your Digital Workforce has instant access to all customer information from one system, meeting the customer’s expectation of immediacy.

whitePaper | January 12, 2020

“The services market for artificial intelligence technologies is rapidly maturing on the back of several years of learning and a realization—delivering AI is unlike delivering any other technology thus far. Delivering on the promise of AI calls for far more collaboration between service providers, tech vendors, and enterprise clients.” The biggest differentiator in enterprise AI services, as described by most of the customer leaders, is the quality of people—not just the quantity available for a specific skill. Domain understanding and data engineering capabilities are top priorities. A culture of innovation, experimentation, collaboration, and co creation with customers is the key winning formula here.”

whitePaper | October 11, 2021

AI forms the bedrock to help organizations unlock business value from the deluge of unstructured information. Improving operational efficiency by extracting structured data from unstructured documents enables organizations with faster and contextrich decision-making to adapt and thrive in the new normal.

whitePaper | September 28, 2022

As stated in the American Planning Association’s 2022 Trend Report for Planners, over centuries, professions have evolved with changing environments, shifting eras, new challenges, societal shifts, and technological innovations. While some professions have become obsolete or or were replaced by technology, others have adapted or readjusted and stayed relevant in an ever-changing world. What is different today is the pace of change, which requires faster, even proactive, adjustments—including new tools, processes, and skills.

whitePaper | June 23, 2020

Modern organizations face unprecedented threats to their critical information assets and data. In previous years, the mindset of many cybersecurity professionals and business leaders was focused on avoiding attacks and building a strong perimeter to deflect them. However, more recently this approach has shifted, and these leaders now understand that attacks are inevitable. With this fundamental shift in thinking, cybersecurity professionals must build strong incident response programs that are capable of detecting threats in a timely manner and responding effectively when they occur.

whitePaper | April 16, 2020

LaSalle is one of the world’s leaders in real estate investment management, with a history over 40 years long. LaSalle, an independent subsidiary of Jones Lang LaSalle Incorporated, manages over $68 billion in assets across 17 countries.