Artificial Intelligence: American Attitudes and Trends

January 23, 2019

Advances in artificial intelligence (AI)1 could impact nearly all aspects of society: the labor market, transportation, healthcare, education, and national security. AI’s effects may be profoundly positive, but the technology entails risks and disruptions that warrant attention. While technologists and policymakers have begun to discuss AI and applications of machine learning more frequently, public opinion has not shaped much of these conversations. In the U.S., public sentiments have shaped many policy debates, including those about immigration, free trade, international conflicts, and climate change mitigation. As in these other policy domains, we expect the public to become more influential over time. It is thus vital to have a better understanding of how the public thinks about AI and the governance of AI. Such understanding is essential to crafting informed policy and identifying opportunities to educate the public about AI’s character, benefits, and risks.

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Conversica

Conversica is a leading provider of Intelligent Virtual Assistants for business, helping organizations augment their workforce to attract, grow and retain customers. The flagship Conversica® Sales AI Assistant helps companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Employed by more than 1,600 companies worldwide, Conversica’s AI Assistants are built on a proven and patented platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages.

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