Artificial Intelligence 101 for Nonprofits

whitePaper | January 10, 2020

Instead of following a set of rote, preprogrammed instructions, AI enables machines to learn, and then “act,” on information. Your voice-activated phone, technologies such as speech and image recognition, autonomous vehicles, the smart devices in your home—all of these advances were made possible by AI technology. AI also marks a fundamental advancement in critical, often time-consuming, business processes. It’s poised to dramatically enhance human decision-making and improve an organization’s ability to make predictions, automate business practices, and optimize logistics.

whitePaper | September 28, 2022

Your customers need more than dashboards. They need instant, actionable insights and analytics. And you need to offer more than basic analytics to futureproof your application. Learn how embedding AI-powered analytics gives you a sustainable competitive advantage. Download the complete guide today.

whitePaper | September 28, 2022

Architecting IT infrastructure has never been more challenging than it is today. Many enduser workloads, such as semiconductor design, autonomous driving development, and life sciences and healthcare are growing more complex every day. With that complexity comes growing demand on IT.

whitePaper | November 30, 2022

The first-generation low-code platforms required considerable adaptations and months of development in the late 1990s and early 2000s. Gartner expects that by 2024, low-code/no-code automation will account for 65% of all app development.

whitePaper | May 9, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders

whitePaper | December 22, 2022

Contact centres are often viewed as cost drivers rather than business drivers. This is understandable, when you consider that differentiation efforts in this space have often struggled to be sustainable from a cost or staffing perspective. Figuring out the formula of investment to increased income is helped when you have an experienced guide to shorten your journey. Read on to get the benefit of our two companies’ experience, multiplied by hundreds of clients.