A Beginners Guide to Conversational AI

September 22, 2021

The value of conversational AI is clear—meaning it’s time to take the next step and begin setting specific goals if you want to see real returns on your investment. Access this beginner’s guide to conversational AI to learn important industry terms and explore the questions you need to be asking as you explore different solutions.

Spotlight

Century Technology Group

Century Technology Group is a technology holding company headquartered in Grand Rapids, MI. Century Technology Group is represented in the market by Data Strategy (www.data-strategy.com) and Optio Data (www.optiodata.com) all of which maintain partnerships with leading information technology manufacturers.

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Understanding Internal and External Network Threats

whitePaper | July 16, 2020

In the two years since GDPR came into effect there have been more than 160,000 reported compliance breaches, resulting in fines totaling over €144 million1 . Whilst the majority of these breaches remain the result of human error, cybersecurity has an increasingly important role to play in ensuring customers’ personal information is kept safe.

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Beyond the hype: A guide to understanding and successfully implementing artificial intelligence within your business

whitePaper | January 4, 2022

When people hear AI they often think about sentient robots and magic boxes. AI today is much more mundane and simple—but that doesn’t mean it’s not powerful. Another misconception is that high-profile research projects can be applied directly to any business situation. AI done right can create extreme return on investments (ROIs)—for instance through automation or precise prediction. But it does take thought, time and proper implementation. We have seen that success and value generated by AI projects is increased when there is a grounded understanding and expectation of what the technology can deliver from the C-suite down.

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Decoding the 7 traits of companies achieving success with AI

whitePaper | January 18, 2020

As organizations adopt digital transformation strategies to prepare for the future, a core idea for how to accelerate that transformation is the adoption of AI. While most organizations fundamentally believe in the promise of AI, they are still only just beginning to use it. Only 1 in 5.5 organizations are deeply committed to AI, while more than half are experimenting or beginning to see it around their organization.

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5 Brass tacks to achieve compliance with AI and ML

whitePaper | March 1, 2020

The lucrative business of banks selling their customers “financial advice” coupled with financial products has been in the spotlight recently with the events that have shaken up the banking and financial services world. The most notable ones are the investigations of the Royal Commissions into the misconduct of the banking and superannuation industry1 , the misconduct charges of £264 billion fined by EU on the top 20 banks2 , the Wells Fargo fake accounts scandal3 and the nearly 1000 cases of fraud reported to FINRA resulting in a fine of $61 Million in 20184 .

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Green Mechanical

whitePaper | April 16, 2020

Since its inception in 1983, Green Mechanical has grown from 1 to 3 offices, taking on larger, more complex projects. However, success came with its own unique challenges. With employees spread across multiple cities and states, Green Mechanical built custom workflows for various systems to ensure collaborators had access to the information they needed. That meant employees had to keep track of multiple remote logins to complete simple tasks like printing job cost reports. Additionally, some employees used digital processes, while others used pen-and-paper. As a result, teams were often working off outdated information.

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AI in Retail Marketing

whitePaper | August 18, 2021

Among retail marketers, a reliance on traditional business intelligence tools has left the intuitive decision-making in the hands of the marketing team. Download this guide to learn how to solve this AI dilemma.

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Spotlight

Century Technology Group

Century Technology Group is a technology holding company headquartered in Grand Rapids, MI. Century Technology Group is represented in the market by Data Strategy (www.data-strategy.com) and Optio Data (www.optiodata.com) all of which maintain partnerships with leading information technology manufacturers.

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