7 COMMANDMENTS TO REIMAGINE THE IT SERVICE DESK

July 31, 2015

The future of the IT service desk is proactive, highly personalized and intuitive with irresistible customer experience, where issues get resolved faster, and with an efficiency that ensures that employees spend time on the business that matters.

Spotlight

Buddha Tech

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Executive & Professional Search and Vendor Management Programs. Our transition from legacy recruitment methodologies to a more modern, technology driven approach is helping organizations redefine the way they discover, source and engage with human capital.

OTHER WHITEPAPERS
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Modernize Your Payments Architecture

whitePaper | August 9, 2020

The payments industry is going through a period of massive disruption. Consumers increasingly expect a fast, easy payment process, coupled with immediate, uninterrupted access to account information and services.

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Trusted Artificial Intelligence Towards Certification of Machine Learning Applications

whitePaper | March 30, 2022

Artificial Intelligence is one of the fastest growing technologies of the 21st century and accompanies us in our daily lives when interacting with technical applications. However, reliance on such technical systems is crucial for their widespread applicability and acceptance. The societal tools to express reliance are usually formalized by lawful regulations, i.e., standards, norms, accreditations, and certificates. Therefore, the TÜV AUSTRIA Group in cooperation with the Institute for Machine Learning at the Johannes Kepler University Linz, proposes a certification process and an audit catalog for Machine Learning applications.

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IBM Watson NLP Performance with Intel Optimizations

whitePaper | December 29, 2022

In our modern world, taking advantage of Artificial Intelligence (AI) to gain insights from data is becoming more prevalent day by day. Graphical Processing Unit (GPU) systems use multiple cores to perform parallel processing, running select workloads to decrease processing times. Compared to GPUs, Central Processing Units (CPUs) have fewer cores; previously, this resulted in less capacity for parallelized processing. To move beyond this limitation, Intel has released new hardware that runs typical AI mathematical computations more efficiently on the CPU, and has also released libraries with hardware optimizations that enable an additional increase in performance.

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DELLQUINN: A Machine Learning-Based, Resource Capacity Optimization Solution

whitePaper | August 23, 2022

This white paper describes the features and benefits of a machine learning-based resource optimization solution that helps the Dell High End Storage Field Services Team perform capacity planning more efficiently and with the potential to optimize resource utilization and overtime.

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MongoDB and IBM zSystems

whitePaper | May 25, 2022

Modernization of data and applications on the mainframe is a necessary priority for modern organizations. Building a MongoDB Operational Data Layer (ODL) is a pattern widely used to make critical mainframe data available for modern mobile and web applications.

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Generative AI and Stable Diffusion Image Generation on the Dell PowerEdge XE9680 Server

whitePaper | June 29, 2023

Generative artificial intelligence (AI) is impacting many aspects of the business community. ChatGPT and other similar large language models (LLMs) have captured attention for their amazing ability to create human-like prose.1,2 Additionally, generative AI can create visually captivating artistic content, encompassing images, videos, and audio. Langevin diffusion deep learning models are primarily employed to generate this content, with open-source image generation models, such as Stable Diffusion, being the most popular approach.

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Spotlight

Buddha Tech

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Executive & Professional Search and Vendor Management Programs. Our transition from legacy recruitment methodologies to a more modern, technology driven approach is helping organizations redefine the way they discover, source and engage with human capital.

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