Microsoft SQL Server 2019

whitePaper | December 27, 2022

Welcome back to our white paper series about how to use AI and data throughout the new business and underwriting processes. In the first white paper we discussed the importance of product design and the benefits of using AI.

whitePaper | December 22, 2022

This study is promoted by Mobile World Capital Barcelona and NTT DATA in the framework of the Barcelona Digital Talent alliance. Mobile World Capital Barcelona is an initiative driving the digital advancement of society while helping improve people’s lives globally.

whitePaper | January 15, 2022

An API is a set of routines, protocols and tools for building software applications. They are typically used to expose data or services that can be consumed by other applications. Depending on their purpose, APIs can be used internally, with partners or made available to the general public. This may not sound like something the average consumer cares about, but behind every mobile app and every modern online experience there is at least one API.

whitePaper | July 28, 2020

The penetration of cloud-based contact center solutions into the contact center market has been growing dramatically as enterprises continue to acquire new customer engagement solutions or replace their existing premises-based contact centers. Cloud solutions are growing in popularity and gaining an increasingly significant share of the market as their feature sets and flexibility begin to match or surpass those of legacy premises-based systems. Cloud contact center vendors are spending R&D dollars to further develop their solution capabilities internally while also making strategic acquisitions in the customer engagement market space to enhance and broaden their offerings.

whitePaper | September 12, 2022

A seamless customer experience has quickly emerged as a critical differentiator for businesses across all industries.1 And the bar is set high – using artificial intelligence (AI) to deliver touches like personalization, gamification and around-the-clock customer support has become an all but everyday expectation for a large number of consumers.

whitePaper | September 12, 2022

Artificial intelligence is currently attracting considerable interest and attention from industry, researchers, governments as well as investors, who are pouring record amounts of money into the development of new machine learning technologies and applications.