How the Internet of Things drives digital transformation and customer success

whitePaper | October 26, 2022

An accident that will leave its mark. Yesterday morning, Mrs. D., an employee of the Pharma4.0 factory in Valenciennes, had her right wrist broken by an InCobot handling robot during an ordinary operation that until now had never caused any problems. In this factory, the operation called “pick and place” of cough syrup bottles is performed jointly by human operators and robotic arms in the same work area, and this on many stations.

whitePaper | June 3, 2022

A key ingredient of eBusiness is the ability to offer customers the very best user experience, irrespective of whether they use a web browser, a mobile browser or a mobile app. In this guide, we explore the challenges organisations face in managing the numerous ways customers can transact with businesses

whitePaper | September 12, 2022

A seamless customer experience has quickly emerged as a critical differentiator for businesses across all industries.1 And the bar is set high – using artificial intelligence (AI) to deliver touches like personalization, gamification and around-the-clock customer support has become an all but everyday expectation for a large number of consumers.

whitePaper | September 28, 2022

Architecting IT infrastructure has never been more challenging than it is today. Many enduser workloads, such as semiconductor design, autonomous driving development, and life sciences and healthcare are growing more complex every day. With that complexity comes growing demand on IT.

whitePaper | September 20, 2022

Artificial intelligence and machine learning (AI/ML) is on every organization’s radar. Businesses and IT professionals are finding some amazing use cases for AI/ML and already experiencing its benefits, but there’s still so much untapped and unrealized potential.

whitePaper | January 18, 2020

As organizations adopt digital transformation strategies to prepare for the future, a core idea for how to accelerate that transformation is the adoption of AI. While most organizations fundamentally believe in the promise of AI, they are still only just beginning to use it. Only 1 in 5.5 organizations are deeply committed to AI, while more than half are experimenting or beginning to see it around their organization.