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Infographic | May 19, 2021
There has been a fast change in consumer trends in the post-Covid-19 world. The ethical use of artificial intelligence, complex privacy and security concerns, and the rising effect of climate change will drive industries to integrate systemic risk into their long-term planning. It is the change that drives evolution, and it will not be much to say that AI is one of the big technology trends for 2021 and beyond.
Infographic | July 1, 2022
Artificial intelligence (AI) was already on a meteoric rise in the transformation of customer service as we know it. The current environment can be expected to accelerate that trend even further. Here is a look at what AI in customer service means to tomorrow’s competitive landscape.
Infographic | November 12, 2021
Science fiction didn’t do a great job in preparing us for our first real encounters with AI. Most people probably still envision AI in the form of a sentient robot that can talk, move around, and experience feelings – something like WALL-E or C-3PO from the movies. Although that still may be the dream, it turns out that the current iteration of AI is actually quite different. With modern AI, all the “thinking” gets done in the cloud, and the algorithms aren’t tied to the identity of a physical machine like we would have expected from the big screen. The modern iteration of AI works silently in the background without a face, and it’s starting to impact everything it touches. It’s also set to transform our economy at warp speed.
Infographic | December 10, 2019
AI enables organization to optimize product availability by decreasing out of stocks and spoilage. AI can also help with getting a better understanding of sales patterns. AI enables organizations to expediate product development and R&D by reducing the test times and driving more concrete insights from customer data and demands AI can be used to get a better understanding of inventory levels enabling organizations to plan ahead and avoid stock-outs.
Infographic | March 4, 2020
We surveyed over 2,000 business executives and managers to learn how AI is changing the rules for management. Our results reveal that successful AI implementation requires leaders to drive more collaboration across functions, rethink IT road maps and processes, and invest in workforce training. This infographic highlights our research findings and can help you prepare for the changes you need to make in order to reap the benefits of AI.
Infographic | June 10, 2022
Automated digital-first channels are the new benchmark for optimized claims journeys. Providers are implementing AI at speed and scale to meet the demand for digital convenience and solve critical business challenges.
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