A Brief History of Open-Source Code

Ask a group of developers what their coding languages of choice are, and you’re bound to receive a wide range of answers. C. C#. Javascript. CSS. Python. Wider still would be the range of languages that developers actually use on a regular basis, whether or not it is their top pick.

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Trusted by over 1,000 companies globally to impove customer experience at scale, resolve customer service issues automatically, and boost sales. Supercharge your customer experience with AI automation across chat, search, messenger, knowledge management and more.

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Meet Me in the Metaverse

Infographic | June 6, 2022

Technology advances are becoming more reliable than other factors in informing long-term strategy.

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How Customer Experience and Digital Transformation are Connected

Infographic | December 23, 2021

Customer experience and digital transformation go hand in hand. Mobile applications, Internet of Things (IoT) devices, AI-powered tools, and high-speed internet have significantly improved customer experience. However, more and more businesses have already realized that customer experience transformation is not possible without digital transformation. But embracing digital transformation needs proper planning and the ability to tackle the challenges.

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AI and Customer Service by the Numbers

Infographic | July 1, 2022

Artificial intelligence (AI) was already on a meteoric rise in the transformation of customer service as we know it. The current environment can be expected to accelerate that trend even further. Here is a look at what AI in customer service means to tomorrow’s competitive landscape.

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Future of Artificial Intelligence and Machine Learning in Marketing

Infographic | January 2, 2020

According to a Meltwater report on Artificial Intelligence in Marketing, 85 per cent of marketers researched believe that AI will make a significant impact on their marketing activities. It is predicted that AI will add USD 14 trillion in additional revenue and increase profitability by 38 per cent. The total economic growth in the UAE and Saudi Arabia is estimated at USD 397 billion.

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Scaling AI in Manufacturing Operations:A Practitioners’Perspective

Infographic | December 10, 2019

AI enables organization to optimize product availability by decreasing out of stocks and spoilage. AI can also help with getting a better understanding of sales patterns. AI enables organizations to expediate product development and R&D by reducing the test times and driving more concrete insights from customer data and demands AI can be used to get a better understanding of inventory levels enabling organizations to plan ahead and avoid stock-outs.

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Evolution of Mobile Phones

Infographic | February 7, 2022

From the huge 80 lbs, gigantic machines to the tiny devices that easily fit in our pockets, the journey of mobile phones is truly remarkable.

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Inbenta

Trusted by over 1,000 companies globally to impove customer experience at scale, resolve customer service issues automatically, and boost sales. Supercharge your customer experience with AI automation across chat, search, messenger, knowledge management and more.

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