2013 Global Technology & Operations

Infographic | June 10, 2022

Automated digital-first channels are the new benchmark for optimized claims journeys. Providers are implementing AI at speed and scale to meet the demand for digital convenience and solve critical business challenges.

Infographic | February 4, 2022

Artificial intelligence (AI) is revolutionizing the healthcare sector to drive better outcomes. Some of the most common AI uses in medical and research facilities are: Preventative healthcare, Medical imaging, Drug discovery, Patient pre-screening, Disease forecasting and At-home diagnosis.

Infographic | June 15, 2022

80% marketing executives Say artificial Intelligence will revolutionize marketing by 2020.

Infographic | December 23, 2021

Customer experience and digital transformation go hand in hand. Mobile applications, Internet of Things (IoT) devices, AI-powered tools, and high-speed internet have significantly improved customer experience. However, more and more businesses have already realized that customer experience transformation is not possible without digital transformation. But embracing digital transformation needs proper planning and the ability to tackle the challenges.

Infographic | June 6, 2022

Technology advances are becoming more reliable than other factors in informing long-term strategy.

Infographic | August 19, 2020

COVID-19 has turned banking digital practically overnight. In just a few days, the financial industry experienced more disruption than it’s seen in decades, from how employees do their work and redefining branch strategies to the delivery of products and much more. It’s clear that how consumers interact with their bank or credit union has fundamentally changed and will never be the same again. Prior to the pandemic, financial institutions were heading in the right direction with digital transformation and digital initiatives. But there wasn’t a big sense of urgency because things were still going well and profits were high. Now, with the tide changing so quickly and consumers having no other option than to rely even more heavily on technology and their mobile devices, financial institutions find themselves in a position where they have to act fast in order to sustain growth and succeed.