Enterprise Program Management Offices: The case for empowered IT program management in public sector healthcare

whitePaper | November 24, 2022

High-profile examples of harm associated with algorithm failure and misuse have garnered significant public concern (e.g. manipulation of the democratic process, discriminatory practice in criminal justice sentencing, and bias against racial and gender categories in the labour market). The field of AI ethics refers to the literature and to the community of people interested in this space. One high-profile manifestation of this is the formation of specialist ethics councils and teams to deliberate on conundrums regarding the use, access and openness of platforms and technologies (such as social media and messaging apps, etc.). For instance, the banning of particular public figures as well as lay users for use of the services in a manner that is not acceptable has been a constant theme in the public debate.

whitePaper | August 18, 2020

This year, back to school for college students means more than just buying supplies, finding the right dorm and making sure to get into the proper classes. The COVID-19 pandemic has changed the annual fall ritual into one where campuses need to make sure they are safe from infection while providing a healthy environment for learning, growth and community.

whitePaper | November 1, 2019

Artificial Intelligence is becoming an ever more important part of our lives. Many of us are already familiar with its everyday applications, such as decluttering our inboxes with spam filters or receiving personalised shopping recommendations. Yet, whether it is powering a new generation of self-driving cars, guarding us against fraud or helping doctors better diagnose health conditions, AI’s transformational abilities are being felt in increasingly ubiquitous and innovative ways.

whitePaper | February 23, 2023

In December 2022, Rackspace Technology® polled 1,420 IT professionals throughout the world and across multiple industry verticals. Survey respondents worked in financial services, manufacturing, retail, hospitality, government and healthcare in the Americas, Europe, Asia and the Middle East.

whitePaper | July 31, 2020

Microsoft 365 provides organizations with a range of efficient, new-style productivity and collaboration tools that are widely embraced across the world. However, Microsoft 365 comes with some shortcomings in certain key areas, such as security, auditing, archiving, backup and recovery, data protection, and more. Relying solely on the native capabilities in Microsoft 365 can lead to challenges, such as missed security threats and the inability to recover accidentally deleted data – all of which can be costly.

whitePaper | December 28, 2022

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