Making an impact with Cloud Data Management

August 14, 2020

As consumers and customers, we are accustomed to easy, intuitive and superfast transactions driven by data. Therefore, businesses have the various challenges of managing and mining the data they produce and use, but also ensuring that their digital experience is 100% reliable for their customers — so the chain of trust is never broken.

Spotlight

Serenova

Serenova simplifies every aspect of the customer experience to make life easier for contact center executives, their customers and employees. The world’s most passionate, customer-focused brands achieve better interactions, deeper insights, and more meaningful outcomes with Serenova’s contact center solutions. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia.

OTHER WHITEPAPERS
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Government AI Readiness Index 2022

whitePaper | October 18, 2022

We first published this index five years ago. The world was different then. Governments were dealing with a landscape defined by benign growth, relative global stability, the optimism of an emergent technology. In 2022, it feels like everything has changed. It looks like we are entering a global recession, war has returned to Europe and AI breaks new ground every week. Just the last month has brought advances in art (Stable Diffusion), chat (ChatGPT) and negotiation (CICERO).

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AI for the Masses

whitePaper | October 13, 2022

Walk into any Fortune 500 organization, and you’re more than likely to find a room full of data scientists. These individuals are being described by many as the difference makers, the propagators of change, the fuel to the fire of innovation, and the essential ingredient to survival in today’s digital economy. Data scientist job openings are among the hardest positions to fill in the market, yet they are among the highest paying jobs at many companies.

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Fair Use of AI

whitePaper | June 28, 2022

Questions touching on AI ethics and fairness are becoming more mainstream. In recent years we have seen greater public consciousness of what was once a relatively obscure academic issue. This includes the close attention paid to the use of an algorithm to determine 2020 A-levels by the Office of Qualifications and Examinations Regulation (or “Ofqual”).

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Conversational AI using NVIDIA : NetApp Solutions

whitePaper | October 17, 2022

The NVIDIA DGX family of systems is made up of the world’s first integrated artificial intelligence (AI)-based systems that are purpose-built for enterprise AI. NetApp AFF storage systems deliver extreme performance and industry-leading hybrid cloud data-management capabilities. NetApp and NVIDIA have partnered to create the NetApp ONTAP AI reference architecture, a turnkey solution for AI and machine learning (ML) workloads that provides enterprise-class performance, reliability, and support.

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A Taxonomy of Trustworthiness for Artificial Intelligence

whitePaper | January 11, 2023

Improving the trustworthiness of artificial intelligence (AI) systems is a shared priority for the private and public sectors, as indicated by prolific research and guidelines in recent years.

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Cloud Infrastructures –Last Call for Boarding

whitePaper | July 16, 2020

Is cloud computing becoming the norm? As part of the digital offensives by many companies, cloud infrastructures are fast becoming a crucial technology driver and success factor for innovative business models and digital products. The growing interest in the Internet of Things and machine learning sent the adoption rate of the cloud soaring at numerous companies. Now, it is a question of “how” rather than “whether” cloud services can be used successfully at German companies.

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Spotlight

Serenova

Serenova simplifies every aspect of the customer experience to make life easier for contact center executives, their customers and employees. The world’s most passionate, customer-focused brands achieve better interactions, deeper insights, and more meaningful outcomes with Serenova’s contact center solutions. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia.

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