Bots and AI driving digital engagement and service delivery

whitePaper | September 2, 2022

The past several years brought about an abundance of change in how we as individuals, organizations, and a society approach daily life. Our views on ethics are evolving and our sense of acting with purpose is increasing – and as part of that, diversity, equity, and inclusion have become top corporate and personal objectives. Consumers are asking the brands they engage with for more transparency and are tasking them to act in ways that are fair and respectful to all stakeholders: suppliers, employees, prospects, and anyone else who interacts with the brand.

whitePaper | July 20, 2020

Privileged access is the gateway to an organization’s most valuable assets and is at the core of nearly every major security breach. Organizations must have a strategy in place to manage and monitor privileged access, as well as detect and respond to threats if they’d like to mitigate risk from today’s advanced attacks. Your application stack and infrastructure is likely quite complex and it can be hard to identify which assets are the most sensitive. And there is a never-ending supply of vendors knocking down your door competing for your time and attention. These two realities make it increasingly difficult to identify which security project to tackle next. When thinking about how to prioritize, it is advantageous to take a step back and think about your businesses goals, albeit in a slightly different way: try to envision what you would be looking for if you were an external attacker or malicious insider looking to steal sensitive data, commit Ransomware, or use your infrastructure for illicit cryptomining.

whitePaper | September 17, 2022

As stated in the American Planning Association’s 2022 Trend Report for Planners, over centuries, professions have evolved with changing environments, shifting eras, new challenges, societal shifts, and technological innovations. While some professions have become obsolete or or were replaced by technology, others have adapted or readjusted and stayed relevant in an ever-changing world. What is different today is the pace of change, which requires faster, even proactive, adjustments—including new tools, processes, and skills.

whitePaper | March 1, 2020

The lucrative business of banks selling their customers “financial advice” coupled with financial products has been in the spotlight recently with the events that have shaken up the banking and financial services world. The most notable ones are the investigations of the Royal Commissions into the misconduct of the banking and superannuation industry1 , the misconduct charges of £264 billion fined by EU on the top 20 banks2 , the Wells Fargo fake accounts scandal3 and the nearly 1000 cases of fraud reported to FINRA resulting in a fine of $61 Million in 20184 .

whitePaper | December 29, 2022

In our modern world, taking advantage of Artificial Intelligence (AI) to gain insights from data is becoming more prevalent day by day. Graphical Processing Unit (GPU) systems use multiple cores to perform parallel processing, running select workloads to decrease processing times. Compared to GPUs, Central Processing Units (CPUs) have fewer cores; previously, this resulted in less capacity for parallelized processing. To move beyond this limitation, Intel has released new hardware that runs typical AI mathematical computations more efficiently on the CPU, and has also released libraries with hardware optimizations that enable an additional increase in performance.

whitePaper | September 29, 2021

Penguin Computing’s Analytics Practice acts as a single point of reference for hardware, software, architectural design, and much more, enabling organizations to focus their energy on their AI projects. Access this white paper to learn more about this secure, end-to-end solution designed to alleviate AI infrastructure woes.