The Role of AI in Customer Experience

Infographic | January 5, 2020

Corporate legal departments have long worked against the perception that they function within the enterprise as a cumbersome cost center — as a department of “no” rather than as a strategic, value-added business partner. As far back as its 2001 annual meeting, the American Corporate Counsel Association (ACCA) held round-table discussions on the subject, focusing on both negative perceptions of corporate legal departments (such as lawyers are “risk averse”, “don’t know the business” and “struggle to measure the benefit of preventing problems”), as well as possible solutions (like developing “value-added” campaigns, getting involved early, understanding business goals and aligning to support them). Nearly two decades have passed since the ACCA meeting, yet these issues persist.

Infographic | June 23, 2022

AI learning agents have the potential to function like adaptive learning but at a much more sophisticated and nuanced level, potentially giving every student a computer-simulated personal mentor.

Infographic | March 9, 2020

Micron's technology is powering a new generation of faster, intelligent, global infrastructures that make mainstream artificial intelligence possible. Our fast, vast storage and high-performance, high-capacity memory and multi-chip packages power AI training and inference engines — whether in the cloud or embedded in mobile and edge devices. Micron innovation accelerates AI to enrich business and lives beyond what we can yet imagine.

Infographic | February 4, 2022

Virtual reality (VR) is an effective tool for narrating brand stories and connecting with customers. Some of the best ways VR can be used in B2B sales and marketing are: Engaging your customers at the initial stages of product development, Improve your brand value through real world trade shows, Let your customers try your product before they actually buy it and Offers hands-on training guides and personalised virtual user manuals.

Infographic | June 14, 2022

The global text analytics market is expected to reach $14.84 billion by 2026. The text analytics market worldwide is expected to grow at a CAGR of 17.35% throughout 2021−2026.

Infographic | February 4, 2022

Artificial intelligence (AI) is revolutionizing the healthcare sector to drive better outcomes. Some of the most common AI uses in medical and research facilities are: Preventative healthcare, Medical imaging, Drug discovery, Patient pre-screening, Disease forecasting and At-home diagnosis.