Persistent ISR System Engineering and Development

whitePaper | November 30, 2022

The first-generation low-code platforms required considerable adaptations and months of development in the late 1990s and early 2000s. Gartner expects that by 2024, low-code/no-code automation will account for 65% of all app development.

whitePaper | October 20, 2022

Artificial intelligence has already started to have an impact on urban settings at an unprecedented pace, with sophisticated solutions being deployed in the streets, at airports and in other city installations. In fact, cities are becoming experimental sites for new forms of artificial intelligence and automation technologies that are applied across a wide variety of sectors and places.

whitePaper | July 31, 2020

The current COVID pandemic has paralyzed large parts of our industry with significant movement limitations, occupancy restrictions, and in some cases complete shutdowns. Now, as the initial threat seems to be subsiding, governments and businesses must determine what is required to get back to some sense of normalcy. The biggest hurdles will be regulatory and/or safety-driven. Although the timelines and requirements for the easing of restrictions vary greatly, there are two common threads: limiting occupancy levels and contact tracing individuals who have tested positive for the virus.

whitePaper | December 15, 2019

Artificial Intelligence (AI), and specifically Machine Learning (ML), are being tested in an increasing number of fields, including data-centric environments. Image or text analysis, speech recognition, chatbot interactions, custom machine learning models… all these are elements that could enable the AI journey of a public safety and security organisation. This document dives into different aspects of integrating AI & ML in Public Safety activities, at different levels and in different domains of activity. It presents ethical and regulatory considerations, real examples from Public Safety Answering Points (PSAPs) and Emergency Response Organisations (EROs), and also initiatives that can benefit the public sector greatly, with a series of recommendations at the end.

whitePaper | September 23, 2022

According to the research published by Microsoft3 on Global Customer Service, 58% of customers feel the importance of Customer Experience (CX), and 61% stopped doing business with a brand due to poor CX and go for different brands.

whitePaper | November 1, 2019

Artificial Intelligence is becoming an ever more important part of our lives. Many of us are already familiar with its everyday applications, such as decluttering our inboxes with spam filters or receiving personalised shopping recommendations. Yet, whether it is powering a new generation of self-driving cars, guarding us against fraud or helping doctors better diagnose health conditions, AI’s transformational abilities are being felt in increasingly ubiquitous and innovative ways.