The Rundown on Going Serverless with AWS Lambda

June 20, 2018

AWS Lambda allows users to run code without needing to provision or manage servers for running that code; in other words, it’s serverless computing. And, AWS Lambda’s serverless compute service is growing more popular for IoT and Alexa skills, both of which are becoming increasingly prominent parts of today’s omnichannel customer experience. Users don’t just make purchases from their phone or laptop, anymore; they use voice assistant devices like Amazon Alexa to carry out transactions, too.

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Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service with a suite of solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy.AI gives the enterprise what it needs to deliver always-on, personalized service experiences at scale, on both voice and chat.

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Future Trends in Mobile Apps 2022

Infographic | December 8, 2021

The current advancement in mobile apps development is in a full-fledged acceleration mode, and it is expected to rise with each passing day. Mobile phones are becoming increasingly powerful, and the most prominent reason behind their power is mobile applications. Undoubtedly, the future of mobile apps is bright and impactful. So here’s a quick peek into the future trends of mobile apps.

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Machine learning boosts application uptime

Infographic | January 7, 2020

Storage is normally the first suspect when identifying the causes of the app-data gap, but the facts tell a di¬erent story. Of issues had nothing to do with storage, resulting instead from configuration, interoperability, and other problems. Of issues were related to storage, including hardware and software issues, and occasionally performance.

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A History of Artificial Intelligence

Infographic | February 28, 2022

The Year Neural Networks Were Born Warren McCulloch and Walter Pitts proposed the model of artificial neurons. The Name ‘Artificial Intelligence’ Came into Existence American computer scientist John McCarthy first adopted the name at the Dartmouth Conference.

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Major AI Trends for 2021

Infographic | May 19, 2021

There has been a fast change in consumer trends in the post-Covid-19 world. The ethical use of artificial intelligence, complex privacy and security concerns, and the rising effect of climate change will drive industries to integrate systemic risk into their long-term planning. It is the change that drives evolution, and it will not be much to say that AI is one of the big technology trends for 2021 and beyond.

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"6 Thingsto Keep in Mind While Deploying Conversational A1"

Infographic | December 1, 2019

Deploying conversational A1 is a high-stakes scenario. The process involves taking a step forward in the era Of sophisticated robotics, which if goes awry, can hit the core business bottom lines. To avoid a setback, it's important for enterprises to consider the following factors before putting customer conversations in the hands of a machine.

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A New Era in B2B Marketing and Sales with Virtual Reality

Infographic | February 4, 2022

Virtual reality (VR) is an effective tool for narrating brand stories and connecting with customers. Some of the best ways VR can be used in B2B sales and marketing are: Engaging your customers at the initial stages of product development, Improve your brand value through real world trade shows, Let your customers try your product before they actually buy it and Offers hands-on training guides and personalised virtual user manuals.

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Spotlight

Cognigy

Cognigy, a market leader in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service with a suite of solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy.AI gives the enterprise what it needs to deliver always-on, personalized service experiences at scale, on both voice and chat.

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