Cerekon

General AI

Media7 | January 25, 2022

On January 20th, Actifai announced its partnership with Cogeco Connexion to expand its AI customer experience platform In Canada. Actifai is a renowned AI software-as-a-service provider for cable and telecom companies while Cogeco Connexion is the second-largest cable operator in Québec and Ontario. The partnership will enable customer care representatives at Cogeco Connexion to use Actifai's database-integrated online tools in both Québec and Ontario provinces.<...

LINUX, Android

PR Newswire | August 25, 2023

Sendbird, the communications API platform powering 4,000 apps and 300 Million monthly users, today announced that its enterprise Salesforce Connector has entered General Availability (GA), delivering efficiency-driving enhancements for customer service teams. This release adds a host of new features, including the Sendbird SmartAssistant, a first-of-its-kind, conversational AI solution. As part of Sendbird's leading communications platform, Salesforce Connector empowers any business to...

NICE inContact | July 22, 2020

NICE inContact, a NICE business, and the leader in cloud contact center, today announced that is has been selected as the winner in the Innovations in Cloud Contact Centers category of the 2020 UK National Innovation Awards® for NICE inContact CXone, the world’s leading cloud customer experience platform. The UK National Innovation Awards®, presented by the Directors’ Club United Kingdom, recognize business technology innovations from around the world for their impact on cust...

AI Tech,AI Applications,Machine Learning

Hayden AI | January 02, 2023

Hayden AI has completed the first phase of expansion for the Metropolitan Transportation Authority's automated bus lane enforcement (ABLE) program in New York City, with 300 mobile perception systems installed on nine additional Select Bus Service routes in Queens, the Bronx, and Staten Island. A perception system for autonomous driving helps with object detection, lane analysis, and self-positioning. The AI technology employed in the ABLE program can detect when a vehicle is driving o...