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Software

Smarsh | June 17, 2022

The Smarsh Enterprise Platform was updated today by Smarsh, the global leader in digital communications compliance and intelligence. By providing centralized administration and governance across all forms of communication, including email, social media, instant messaging, and voice, the platform is built to satisfy the particular needs of global compliance programs. The latest version of the Smarsh Enterprise platform supports over 100 communication types, uses intelligent data ma...

General AI

CLARA Analytics | December 09, 2021

CLARA Analytics (“CLARA”), the leading provider of artificial intelligence (AI)-driven workers’ compensation claims management tools, today announced the release of MSP Compliance 2.0, a major upgrade to the company’s AI-driven offering that enables workers’ compensation carriers to generate CMS-approvable reports in just days instead of the usual four to six weeks. With CLARA’s solution, carriers can increase flexibility, agility and accuracy while eliminatin...

Future Tech

Zendesk | January 08, 2024

Zendesk today announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management platform. AI is driving a rapid increase in customer interactions and radically transforming the world of customer service. Customer service teams are being asked to increase their ROI by managing a rising volume of interactions while providing quality service, and increasing their organization's efficiency in the process. With Klaus, Zendesk customers will ...

Android

Evinced | September 15, 2021

Evinced, a market leading accessibility software company specializing in providing automation to enterprise developers, today announced the launch of the industry's first complete portfolio of products to enable enterprise developers to weave accessibility into their iOS and Android mobile app development process. In recent years, web and mobile app accessibility has become increasingly important to enterprises. Mobile tech giants like Apple and Google have made significant in...