Yext, Inc., the AI Search Company, today announced new integrations that enable businesses to seamlessly implement AI-powered search experiences on websites built with Acquia Drupal Cloud, a leading platform for building, delivering, and optimizing digital experiences.
Yext empowers businesses to upgrade their search experiences with its Answers AI search platform, which draws on multiple advanced natural language processing (NLP) algorithms to understand complex questions and deliver direct answers in dynamic forms.
"The customer journey is a conversation, and more than ever, that conversation is digital. Our work with Acquia makes it simple for businesses to be actively involved in that conversation on their digital experiences, by putting the advanced infrastructure needed to understand and deliver answers to complex questions just a few clicks away."
Marc Ferrentino, Chief Strategy Officer at Yext
Acquia provides enterprise-grade solutions and services built around Drupal, an open source content management system (CMS), to give companies the ability to build, operate, and optimize websites, apps, and other digital experiences. In collaboration with Acquia, Yext can offer its clients a new set of managed cloud solutions built with Drupal and Acquia solutions.
Businesses using Acquia Drupal Cloud can leverage data connectors to sync information about their employees, places, help articles, events, and more into their own Yext knowledge graph, which stores and structures the data to make it compatible with its AI search platform. Once their data is synced, businesses can simply drag and drop a search bar onto their website using Yext's Drupal application, and be on their way towards the increased conversions, reduced support costs, and new customer intelligence that Yext clients around the world have experienced.
"We're excited to collaborate with a company like Yext that shares our vision for exceptional digital experiences," said Kevin Cochrane, SVP of Product Marketing at Acquia. "There's true power in being able to combine an enhanced CMS with a modern AI search experience, and we're so excited to see the possibilities these integrations open up for the businesses using our platforms across industries."
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About Yext
Yext is the AI Search Company and is on a mission to transform the enterprise with AI search.
With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword search technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions.