Tieto among top companies in Finland in new CEM study

N/A | October 28, 2016

Tieto among top companies in Finland in new CEM study
Tieto has gained the sixth position in a recent State of Customer Experience Management in Finland study. Tieto started to invest in developing its customer experience in 2014 and customer experience has been named as a priority in order to accelerate future growth.Tieto launched its first internal start-up’s in the beginning of 2014, one of these being Customer Experience Management (CEM) business. CEM business offers services and solutions for Tieto clients, so that they can provide seamless experience to their customers. This was the starting point also for taking a more holistic approach in developing Tieto's own customer experience, i.e. the experience that Tieto as a company creates to its customers.

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