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Splashtop Releases Enhancements to Its All-In-One Secure Remote Access and Support Solution

Splashtop | May 19, 2022

Splashtop
Splashtop Enterprise now enables end users to request help right from a desktop icon and talk live with technicians during a troubleshooting session, as well as other features like RDP connectivity and mobile camera sharing enhanced with AR.

CUPERTINO, Calif., May 19, 2022 – Splashtop today announced the availability of a robust new feature set for Splashtop Enterprise, an all-in-one remote access and support solution that empowers employees to work from anywhere on any device, and enables IT and help desk teams to remotely access, support and manage any device with unattended and attended support. The new features enable more possibilities for secure remote work, simplify connection workflows and increase efficiency for help desk technicians and end users.

“We know that the needs of our customers are ever-changing, and customer feedback factors greatly into our product planning. In order to provide a better experience for end-users and technicians, we’ve made significant product enhancements. With this release we focused on making it easier for end users to ask for help, improving technician and end user communication, more seamless collaboration between technicians, and more robust security and compliance knobs,” said Annie Chen, VP of Product for Splashtop.

New Splashtop Enterprise enhancements include: 

SOS Call
End users now have their own remote support “easy button.” When in need of help, they simply double click on the SOS Call app on their desktop to request a support session, making it fast and convenient to get help. The session will be routed to the appropriate technician support queue.

Voice Call
At any time during a remote support session, the technician can initiate a voice call to talk live with the end user. This can expedite the troubleshooting process and improve the customer experience.

Seamless Technician Collaboration
With the new technician collaboration feature, up to two additional technicians can be invited to a session, promoting maximum efficiency of the team and increasing first call resolutions.

Virtual Field Service Support with Augmented Reality
Splashtop AR is a new feature that allows remote technicians to view physical locations using mobile camera sharing. A technician can use two-way AR annotation capabilities and voice to guide, train, troubleshoot and resolve onsite technology issues. Other capabilities include freezing the frame for focus, session recording and the ability to turn on the mobile device flashlight.

Securely Bridge Connections to Windows Without a VPN or Remote Access Agent
Splashtop Connector feature allows IT administrators to remotely access computers on internal networks that may not have internet access or allow third-party apps to be installed. IT can securely bridge Remote Desktop Protocol (RDP) connections to Windows computers and servers through Splashtop without installing additional software on those endpoints and without the need for a VPN. Users can also leverage existing Remote Desktop Services (RDS) to enjoy individual desktop sessions on the same computer or remotely run a specific application without connecting to a full remote desktop.

Enhanced Control with IP Whitelisting
Splashtop Enterprise now offers IP whitelisting, allowing businesses to restrict access to specific IP addresses and further mitigating potential risk of unauthorized access.

Expanded Auditing and Logging
For businesses with strict auditing and disaster recovery processes, Splashtop can now integrate with Security Information and Events Management (SIEM) solutions such as Splunk or SumoLogic to automatically log events and session details, lifting the burden from IT administrators.

Splashtop Enterprise has been recognized with the 2022 Top Product Award from TrustRadius, an award based entirely on customer feedback. End users enjoy high-performance features including 4k HD quality, frame rates up to 60 frames per second (FPS), device redirection and mic passthrough for productivity. Combined, these features create an experience so fast and simple, users feel like they are working onsite, regardless of their location.

About Splashtop
Splashtop is a leader in secure remote access and support. Its solutions for flexible work, learning and IT support deliver an ‘in-person experience’ that is as fast, simple and secure as being in front of an on-site machine. Splashtop delivers high performance with 4k quality at 60fps; advanced security features and compliance; one application for access and support for all devices and operating systems; and instant global support with direct access to an expert. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products

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Anyscale Unveils Anyscale Endpoints to Integrate Open-Source LLMs

Anyscale | September 20, 2023

San Francisco-based AI infrastructure company Anyscale has unveiled a new service, Anyscale Endpoints, at Ray Summit 2023. The service enables application developers to seamlessly integrate open-source Large Language Models (LLMs) into their projects using popular LLM APIs. Anyscale claims that Endpoints is significantly more cost-effective than proprietary solutions, with costs up to 10 times lower for specific tasks. Traditionally, developers faced challenges such as complex infrastructure, high compute costs, and time-consuming model development when working with open-source LLMs. Anyscale's Endpoints simplifies this process by offering easy API access to powerful GPUs at a competitive price, allowing developers to harness open-source LLM capabilities without the traditional complexity. Robert Nishihara, the Co-Founder and CEO of Anyscale, reportedly mentioned that historically, obstacles such as infrastructure complexity, compute resources, and cost had limited AI application developers’ use of open-source LLMs. The demand for generative AI and high-quality LLM applications is rapidly rising, with the generative AI market projected to grow from $40 billion in 2022 to $1.3 trillion over the next decade, according to Bloomberg Intelligence. Gartner notes the advantages of open-source models, including customizability, better deployment control, enhanced privacy and security, and the ability to leverage collaborative development. Anyscale offers Endpoints at a competitive rate of $1 per million tokens for state-of-the-art open-source LLMs, making LLM services more accessible to application developers. Additionally, Anyscale can quickly add new models, ensuring users have access to the latest innovations from the open-source community. Robert Nishihara, the Co-Founder and CEO of Anyscale, emphasized the significance of endpoints, stating, With seamless access via a simple API to powerful GPUs at a market-leading price, Endpoints lets developers take advantage of open-source LLMs without the complexity of traditional ML infrastructure. As AI innovation continues to accelerate, Endpoints enables developers to harvest the latest developments of the open-source community and stay focused on what matters—building the next generation of AI applications. [Source: Globe Newswire] Furthermore, Anyscale offers the option to run and use the Endpoints service within the customer's existing AWS or GCP cloud accounts, improving security and enabling the reuse of security controls and policies. Customers can also upgrade to the full Anyscale AI Application Platform for more customization and control over their data, models, and app architecture. Anyscale Endpoints integrates seamlessly with popular Python and machine learning libraries and frameworks, facilitating various use cases across different cloud platforms as AI applications evolve. Early users of Anyscale Endpoints have reported significant benefits, such as faster service deployment and cost advantages over proprietary alternatives. Anyscale's new service aims to empower developers to leverage open-source LLMs for their AI applications while reducing complexity and costs. About Anyscale Anyscale is a leading AI application platform founded by the creators of Ray, an open-source framework for scalable computing. Based in San Francisco, California, the company empowers developers of all skill levels to build, run, and scale AI applications with ease, from individual laptops to extensive data centers. Anyscale's mission is to simplify AI development by eliminating the need for distributed systems’ expertise, ensuring that every developer and team can succeed with AI. The company has gained traction in the industry, with organizations like Uber, OpenAI, Shopify, and Amazon using Ray for their machine learning platforms.

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AI Tech

Ironclad Unveils Ironclad Contract AI (CAI), a Contract Analysis Tool

Ironclad Inc | September 11, 2023

Ironclad, the foremost digital contracting platform serving modern legal teams, has launched the beta version of Ironclad Contract AI (CAI), an innovative product set to redefine contract analysis. Also known as Ironclad CAI, this groundbreaking tool empowers users to conduct intricate contract analysis within their contract database through an intuitive chat interface. It introduces AI agents capable of managing complex multistep analyses by dividing tasks into subtasks, executing them, and assessing the outcomes to guide subsequent actions. Notably, Ironclad CAI stands as the sole legal product, providing users with complete transparency into the steps taken to reach a specific conclusion. Ironclad CEO and co-founder Jason Boehmig commented, Ironclad Contract AI is a game-changer for contracts, while conventional legal chatbots offer raw results that necessitate further lawyer analysis, CAI can sift through a repository of contracts and perform the reasoning required to answer nearly any contract-related inquiry. It not only provides answers but also reveals the logical path it followed. Unlike most generative AI, CAI is an open book. [Source: PR Newswire] Ironclad CAI streamlines contract analysis for organizations, allowing users to describe the contracts they seek or pose questions without the need for filters, advanced keyword logic, or extensive training. Fully integrated with Ironclad's comprehensive analytics platform, Insights, CAI generates charts to visually represent data for relevant queries. Users can pose a wide range of questions, such as: "Has my contract workload increased recently?" "What contracts are set for closure this quarter by the sales team?" "Have we ever agreed to unlimited liability?" Cai GoGwilt, Ironclad co-founder and Chief Architect, noted, Contract analysts can spend months on contract review, a crucial yet time-consuming task. CAI can handle routine questions, such as identifying total contract values in a specific jurisdiction, but it can also tackle challenging, creative inquiries in minutes. For instance, our team asked CAI to justify a pay raise, and it not only comprehended the question but delivered a compelling argument based on contract turnaround times, TCV metrics, number of contract terms, and more. [Source: PR Newswire] Todd Berman, the CTO of SMS marketing platform Attentive, emphasized the game-changing nature of Rivet's visual programming environment. He highlighted its collaborative nature and visual interface, which he believes allows for the creation of complex AI chains in significantly less time than other environments. According to him, Rivet sets a new standard for prompt tools. Ironclad also unveiled Rivet, an open-source visual programming environment designed for creating generative AI products. Rivet accelerates product development and offers step-by-step visibility into Ironclad CAI's process and analysis. Developers can collaborate on complex logic chains, test and iterate on products, and observe real-time execution, all within a remote environment. Rivet has garnered praise from early users and is now available to the public. In addition to Ironclad CAI and Rivet, Ironclad announced several AI enhancements, updates, and upcoming releases aimed at streamlining contract uploads and data extraction: - Import contracts via email: Contracts forwarded to a designated email address are automatically tagged, indexed, and stored in the repository using Ironclad's AI-powered Smart Import. - Extract data from legacy contracts: Users can tag and extract metadata from previously uploaded contracts without Smart Import. - Identify metadata discrepancies: Ironclad AI detects discrepancies between metadata and contract text, eliminating the need for manual tracking and comparison. Ironclad places a strong emphasis on responsible AI use with a security framework that focuses on data governance, advanced user access management, and data encryption to protect privacy and security. About Ironclad: Ironclad is the premier contract lifecycle management platform for forward-thinking companies, facilitating billions of contracts annually. Notable innovators like L'Oréal, Salesforce, OpenAI, and others rely on Ironclad to streamline contract collaboration, accelerate contract processes while ensuring compliance, and transform contracts into vital sources of operational intelligence. It accommodates diverse contract workflows, from sales agreements and HR contracts to complex NDAs. In April, Ironclad earned a place on Forbes AI 50 2023 and was recognized as a Top Company to Bet Your Career On by Business Insider in 2023.

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Software

Docupace Releases Developer Portal to Catalyze Fintech Innovation

Docupace | September 22, 2023

Docupace Technologies, renowned for its cloud-based fintech solutions tailored to the wealth management sector, has introduced the Developer Portal, a comprehensive hub designed to empower developers. It serves as a one-stop shop for developers to access and utilize Docupace's APIs and associated developer resources. It is set to facilitate innovation and collaboration within the financial technology industry. The Developer Portal provides an extensive array of resources, including detailed API documentation, tutorials, widgets, and practical examples. Developers can also perform tasks such as creating accounts, generating API keys, and testing their applications with Docupace's live APIs through this portal. Liz Pavlik, Executive of Product Management for Docupace, reportedly expressed excitement, stating, We are excited to launch our Developer Portal and make it easier for developers to build innovative solutions using our APIs. Our goal is to provide developers with the resources they need to be successful, and we believe the Developer Portal will play a key role in achieving that goal. [Source – Cision PR Newswire] Key features of the Docupace API Developer Portal: Comprehensive Documentation: In-depth insights into each API, including usage instructions, endpoints, parameters, authentication methods, and response formats. Tutorials and Examples: Resources to assist developers in getting started with Docupace's APIs Self-Service Account Management: Developers can create accounts, generate API keys, and manage subscriptions within the portal. Live API Testing: A platform for developers to test their applications against live APIs Interactive Code Samples: Real-world code samples in multiple programming languages to aid integration with the Docupace Platform. Robust Testing Environment: Controlled sandbox environment for efficient code validation and troubleshooting. Community Collaboration: A platform for developers to discuss, share knowledge, and collaborate on projects Matt Fields, Vice President of Research and Development at Docupace, affirmed the company's commitment to ongoing development and encouraged developers to provide feedback and suggestions through the portal's AI chatbot. About Docupace Docupace, headquartered in Los Angeles, California, is a leading digital operations technology provider specializing in streamlining and digitizing processes for wealth management firms. Its secure, cloud-based Docupace Platform offers solutions for client onboarding, document management, advisor transitions, cybersecurity, and regulatory compliance. With a focus on efficiency and compliance, Docupace serves a diverse range of financial firms, including some of the industry's largest players. Its expertise lies in web-based solutions, imaging, workflow management, and SaaS offerings, making them a valuable partner for financial services organizations seeking operational enhancements.

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AI Tech

Double Introduces AI Delegation Tool to Empower Busy Executives

Double | September 18, 2023

Double, the versatile remote assistant service designed to cater to the needs of executives, has recently introduced Mingo. Mingo, an AI-powered delegation companion, is tailored for the hectic schedules of executives and their remote assistants. Leveraging cutting-edge AI technology, Mingo ensures that crucial tasks are recorded, distills essential details from requests, and offers suggestions for the next steps to be taken by the assistant. With Mingo in their toolkit, executives utilizing Double can allocate their focus and energy to critical bottom-line responsibilities, knowing that their assistants possess all the requisite information to execute delegated tasks with precision. Mingo's debut comes at a moment when a staggering three out of four executives grapple with heavy workloads and an acute shortage of time to tackle top hurdles in their professional duties. While productivity applications and recently launched AI assistant services are available, they often fall short of providing the personalized attention, contextual understanding, and nuanced support that executives typically receive from human assistants. Double aims to bridge this gap with its AI-enabled executive assistant approach, empowering executives to enhance their productivity and significantly impact their work hours. Even the most skilled executive assistants, along with well-intentioned executives, occasionally contend with vague task parameters, resulting in multiple follow-up discussions that impede efficient execution. Recognizing this common challenge, Double developed Mingo to streamline communication and maximize productivity. Mingo's intuitive, always-online AI technology operates in real-time to gather task details, facilitating seamless hand-offs to executive assistants. The platform proactively prompts executives with clarifying follow-up questions, enabling them to anticipate needs in advance and safeguard their precious time by reducing unnecessary back-and-forth exchanges. Beyond its benefits for executives, Mingo also elevates productivity for their assistants. Once an executive submits a request through the Double app, Mingo proactively generates suggested next steps and recommendations, bolstering the efficiency of executive assistants across all tasks. Mingo achieves this feat by drawing from a comprehensive knowledge base encompassing best practices and how-tos related to various executive assistant tasks, amassed from decades of combined expertise in productivity and delegation. Mingo can even expedite an executive assistant's work by offering research assistance, writing support, and insights on harnessing AI more effectively in their tasks. Double's innovative solutions empower executives and their assistants to achieve more without compromising their work-life balance or risking burnout. The company has recently expanded its offerings to cater to entire leadership teams through its Double for Teams program. Double remains dedicated to delivering new products and services that prioritize human-centric support, further cementing its commitment to revolutionizing the future of work. About Double Double, based in Brooklyn, NY, is a flexible remote assistant service designed to address the evolving demands of the contemporary work landscape. Committed to its mission of reclaiming valuable time for clients, the company combines the power of human support, cutting-edge technology, and efficient delegation strategies to streamline daily tasks. With a growing clientele comprising nearly a thousand customers spanning the United States and France, it caters to businesses of all sizes. To date, Double's dedicated team of executive assistants has successfully reclaimed over 250,000 hours for busy executives, marking the company as a driving force in reshaping modern work dynamics.

Read More

AI Applications

Anyscale Unveils Anyscale Endpoints to Integrate Open-Source LLMs

Anyscale | September 20, 2023

San Francisco-based AI infrastructure company Anyscale has unveiled a new service, Anyscale Endpoints, at Ray Summit 2023. The service enables application developers to seamlessly integrate open-source Large Language Models (LLMs) into their projects using popular LLM APIs. Anyscale claims that Endpoints is significantly more cost-effective than proprietary solutions, with costs up to 10 times lower for specific tasks. Traditionally, developers faced challenges such as complex infrastructure, high compute costs, and time-consuming model development when working with open-source LLMs. Anyscale's Endpoints simplifies this process by offering easy API access to powerful GPUs at a competitive price, allowing developers to harness open-source LLM capabilities without the traditional complexity. Robert Nishihara, the Co-Founder and CEO of Anyscale, reportedly mentioned that historically, obstacles such as infrastructure complexity, compute resources, and cost had limited AI application developers’ use of open-source LLMs. The demand for generative AI and high-quality LLM applications is rapidly rising, with the generative AI market projected to grow from $40 billion in 2022 to $1.3 trillion over the next decade, according to Bloomberg Intelligence. Gartner notes the advantages of open-source models, including customizability, better deployment control, enhanced privacy and security, and the ability to leverage collaborative development. Anyscale offers Endpoints at a competitive rate of $1 per million tokens for state-of-the-art open-source LLMs, making LLM services more accessible to application developers. Additionally, Anyscale can quickly add new models, ensuring users have access to the latest innovations from the open-source community. Robert Nishihara, the Co-Founder and CEO of Anyscale, emphasized the significance of endpoints, stating, With seamless access via a simple API to powerful GPUs at a market-leading price, Endpoints lets developers take advantage of open-source LLMs without the complexity of traditional ML infrastructure. As AI innovation continues to accelerate, Endpoints enables developers to harvest the latest developments of the open-source community and stay focused on what matters—building the next generation of AI applications. [Source: Globe Newswire] Furthermore, Anyscale offers the option to run and use the Endpoints service within the customer's existing AWS or GCP cloud accounts, improving security and enabling the reuse of security controls and policies. Customers can also upgrade to the full Anyscale AI Application Platform for more customization and control over their data, models, and app architecture. Anyscale Endpoints integrates seamlessly with popular Python and machine learning libraries and frameworks, facilitating various use cases across different cloud platforms as AI applications evolve. Early users of Anyscale Endpoints have reported significant benefits, such as faster service deployment and cost advantages over proprietary alternatives. Anyscale's new service aims to empower developers to leverage open-source LLMs for their AI applications while reducing complexity and costs. About Anyscale Anyscale is a leading AI application platform founded by the creators of Ray, an open-source framework for scalable computing. Based in San Francisco, California, the company empowers developers of all skill levels to build, run, and scale AI applications with ease, from individual laptops to extensive data centers. Anyscale's mission is to simplify AI development by eliminating the need for distributed systems’ expertise, ensuring that every developer and team can succeed with AI. The company has gained traction in the industry, with organizations like Uber, OpenAI, Shopify, and Amazon using Ray for their machine learning platforms.

Read More

AI Tech

Ironclad Unveils Ironclad Contract AI (CAI), a Contract Analysis Tool

Ironclad Inc | September 11, 2023

Ironclad, the foremost digital contracting platform serving modern legal teams, has launched the beta version of Ironclad Contract AI (CAI), an innovative product set to redefine contract analysis. Also known as Ironclad CAI, this groundbreaking tool empowers users to conduct intricate contract analysis within their contract database through an intuitive chat interface. It introduces AI agents capable of managing complex multistep analyses by dividing tasks into subtasks, executing them, and assessing the outcomes to guide subsequent actions. Notably, Ironclad CAI stands as the sole legal product, providing users with complete transparency into the steps taken to reach a specific conclusion. Ironclad CEO and co-founder Jason Boehmig commented, Ironclad Contract AI is a game-changer for contracts, while conventional legal chatbots offer raw results that necessitate further lawyer analysis, CAI can sift through a repository of contracts and perform the reasoning required to answer nearly any contract-related inquiry. It not only provides answers but also reveals the logical path it followed. Unlike most generative AI, CAI is an open book. [Source: PR Newswire] Ironclad CAI streamlines contract analysis for organizations, allowing users to describe the contracts they seek or pose questions without the need for filters, advanced keyword logic, or extensive training. Fully integrated with Ironclad's comprehensive analytics platform, Insights, CAI generates charts to visually represent data for relevant queries. Users can pose a wide range of questions, such as: "Has my contract workload increased recently?" "What contracts are set for closure this quarter by the sales team?" "Have we ever agreed to unlimited liability?" Cai GoGwilt, Ironclad co-founder and Chief Architect, noted, Contract analysts can spend months on contract review, a crucial yet time-consuming task. CAI can handle routine questions, such as identifying total contract values in a specific jurisdiction, but it can also tackle challenging, creative inquiries in minutes. For instance, our team asked CAI to justify a pay raise, and it not only comprehended the question but delivered a compelling argument based on contract turnaround times, TCV metrics, number of contract terms, and more. [Source: PR Newswire] Todd Berman, the CTO of SMS marketing platform Attentive, emphasized the game-changing nature of Rivet's visual programming environment. He highlighted its collaborative nature and visual interface, which he believes allows for the creation of complex AI chains in significantly less time than other environments. According to him, Rivet sets a new standard for prompt tools. Ironclad also unveiled Rivet, an open-source visual programming environment designed for creating generative AI products. Rivet accelerates product development and offers step-by-step visibility into Ironclad CAI's process and analysis. Developers can collaborate on complex logic chains, test and iterate on products, and observe real-time execution, all within a remote environment. Rivet has garnered praise from early users and is now available to the public. In addition to Ironclad CAI and Rivet, Ironclad announced several AI enhancements, updates, and upcoming releases aimed at streamlining contract uploads and data extraction: - Import contracts via email: Contracts forwarded to a designated email address are automatically tagged, indexed, and stored in the repository using Ironclad's AI-powered Smart Import. - Extract data from legacy contracts: Users can tag and extract metadata from previously uploaded contracts without Smart Import. - Identify metadata discrepancies: Ironclad AI detects discrepancies between metadata and contract text, eliminating the need for manual tracking and comparison. Ironclad places a strong emphasis on responsible AI use with a security framework that focuses on data governance, advanced user access management, and data encryption to protect privacy and security. About Ironclad: Ironclad is the premier contract lifecycle management platform for forward-thinking companies, facilitating billions of contracts annually. Notable innovators like L'Oréal, Salesforce, OpenAI, and others rely on Ironclad to streamline contract collaboration, accelerate contract processes while ensuring compliance, and transform contracts into vital sources of operational intelligence. It accommodates diverse contract workflows, from sales agreements and HR contracts to complex NDAs. In April, Ironclad earned a place on Forbes AI 50 2023 and was recognized as a Top Company to Bet Your Career On by Business Insider in 2023.

Read More

Software

Docupace Releases Developer Portal to Catalyze Fintech Innovation

Docupace | September 22, 2023

Docupace Technologies, renowned for its cloud-based fintech solutions tailored to the wealth management sector, has introduced the Developer Portal, a comprehensive hub designed to empower developers. It serves as a one-stop shop for developers to access and utilize Docupace's APIs and associated developer resources. It is set to facilitate innovation and collaboration within the financial technology industry. The Developer Portal provides an extensive array of resources, including detailed API documentation, tutorials, widgets, and practical examples. Developers can also perform tasks such as creating accounts, generating API keys, and testing their applications with Docupace's live APIs through this portal. Liz Pavlik, Executive of Product Management for Docupace, reportedly expressed excitement, stating, We are excited to launch our Developer Portal and make it easier for developers to build innovative solutions using our APIs. Our goal is to provide developers with the resources they need to be successful, and we believe the Developer Portal will play a key role in achieving that goal. [Source – Cision PR Newswire] Key features of the Docupace API Developer Portal: Comprehensive Documentation: In-depth insights into each API, including usage instructions, endpoints, parameters, authentication methods, and response formats. Tutorials and Examples: Resources to assist developers in getting started with Docupace's APIs Self-Service Account Management: Developers can create accounts, generate API keys, and manage subscriptions within the portal. Live API Testing: A platform for developers to test their applications against live APIs Interactive Code Samples: Real-world code samples in multiple programming languages to aid integration with the Docupace Platform. Robust Testing Environment: Controlled sandbox environment for efficient code validation and troubleshooting. Community Collaboration: A platform for developers to discuss, share knowledge, and collaborate on projects Matt Fields, Vice President of Research and Development at Docupace, affirmed the company's commitment to ongoing development and encouraged developers to provide feedback and suggestions through the portal's AI chatbot. About Docupace Docupace, headquartered in Los Angeles, California, is a leading digital operations technology provider specializing in streamlining and digitizing processes for wealth management firms. Its secure, cloud-based Docupace Platform offers solutions for client onboarding, document management, advisor transitions, cybersecurity, and regulatory compliance. With a focus on efficiency and compliance, Docupace serves a diverse range of financial firms, including some of the industry's largest players. Its expertise lies in web-based solutions, imaging, workflow management, and SaaS offerings, making them a valuable partner for financial services organizations seeking operational enhancements.

Read More

AI Tech

Double Introduces AI Delegation Tool to Empower Busy Executives

Double | September 18, 2023

Double, the versatile remote assistant service designed to cater to the needs of executives, has recently introduced Mingo. Mingo, an AI-powered delegation companion, is tailored for the hectic schedules of executives and their remote assistants. Leveraging cutting-edge AI technology, Mingo ensures that crucial tasks are recorded, distills essential details from requests, and offers suggestions for the next steps to be taken by the assistant. With Mingo in their toolkit, executives utilizing Double can allocate their focus and energy to critical bottom-line responsibilities, knowing that their assistants possess all the requisite information to execute delegated tasks with precision. Mingo's debut comes at a moment when a staggering three out of four executives grapple with heavy workloads and an acute shortage of time to tackle top hurdles in their professional duties. While productivity applications and recently launched AI assistant services are available, they often fall short of providing the personalized attention, contextual understanding, and nuanced support that executives typically receive from human assistants. Double aims to bridge this gap with its AI-enabled executive assistant approach, empowering executives to enhance their productivity and significantly impact their work hours. Even the most skilled executive assistants, along with well-intentioned executives, occasionally contend with vague task parameters, resulting in multiple follow-up discussions that impede efficient execution. Recognizing this common challenge, Double developed Mingo to streamline communication and maximize productivity. Mingo's intuitive, always-online AI technology operates in real-time to gather task details, facilitating seamless hand-offs to executive assistants. The platform proactively prompts executives with clarifying follow-up questions, enabling them to anticipate needs in advance and safeguard their precious time by reducing unnecessary back-and-forth exchanges. Beyond its benefits for executives, Mingo also elevates productivity for their assistants. Once an executive submits a request through the Double app, Mingo proactively generates suggested next steps and recommendations, bolstering the efficiency of executive assistants across all tasks. Mingo achieves this feat by drawing from a comprehensive knowledge base encompassing best practices and how-tos related to various executive assistant tasks, amassed from decades of combined expertise in productivity and delegation. Mingo can even expedite an executive assistant's work by offering research assistance, writing support, and insights on harnessing AI more effectively in their tasks. Double's innovative solutions empower executives and their assistants to achieve more without compromising their work-life balance or risking burnout. The company has recently expanded its offerings to cater to entire leadership teams through its Double for Teams program. Double remains dedicated to delivering new products and services that prioritize human-centric support, further cementing its commitment to revolutionizing the future of work. About Double Double, based in Brooklyn, NY, is a flexible remote assistant service designed to address the evolving demands of the contemporary work landscape. Committed to its mission of reclaiming valuable time for clients, the company combines the power of human support, cutting-edge technology, and efficient delegation strategies to streamline daily tasks. With a growing clientele comprising nearly a thousand customers spanning the United States and France, it caters to businesses of all sizes. To date, Double's dedicated team of executive assistants has successfully reclaimed over 250,000 hours for busy executives, marking the company as a driving force in reshaping modern work dynamics.

Read More

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